I have stayed at high-end luxury resorts all over the world, and this one is the best of the best. I have never before encountered such service and genuine interest in the happiness of its guests. Every staff member we met was genuinely friendly and trying to knock our socks off with unbelievable acts of hospitality. This hotel is rare in that it does not nickel-and-dime you. Wi-fi anywhere in the hotel is free, as were numerous services such as airport and train station transfers. When we asked the front desk for detailed instructions on how to find the right train platform and car, they decided to send a person with us who took us to the platform, waited for the train with us, and then carried our luggage into the car and put it onto the overhead rack (free of charge!). We returned to the hotel after traveling around India and stayed the night before we flew home. The next day when we checked out at the 4pm check-out time, we mentioned that our flight was not until 2am. Much to our incredible and extremely grateful surprise, they told us we were welcome to stay (free of charge) until we were to leave at 10:30pm. This made a huge difference to us and we will from now on look for Aman hotels wherever we travel. The food and beverage quality is excellent, including one of the best cups of coffee (with cream--next to impossible to come by in India) I've ever had. The modern art exhibitions scattered throughout the property add an extra element of fun. We both had massages at the spa twice and we highly recommend it. The Aman New Delhi has succeeded in making modern, clean-lined decor warm and comfortable. For the price paid, this hotel is a very good value. Our room had a private plunge pool, outdoor lounge bed, indoor oversized soaking bathtub, large shower, large sitting area, and a really large balcony (guessing about 20 x 8 feet). See Delhi with one of their guides and car/driver--they are outstanding. The general managers greet each guest personally. Any staff member whom you have encountered will remember you the next time you walk by. In summary, this is a gorgeous hotel that exudes luxury and true hospitality from every square inch. I felt so completely taken care of that I was able to truly relax on my vacation.
- Aman Hotel New Delhi
