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Hilton New Delhi Janakpuri: Guest Reviews

5.0 of 5
Janakpuri District Centre Complex, New Delhi 110058, India
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Hilton New Delhi  Janakpuri
Ranked #40 of 528 hotels in New Delhi
4.0 of 5 stars 183 Reviews
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183 reviews from our community

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Traveller rating
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    63
    31
    12
    5
Date Rating
Manila Philippines
Top Contributor
60 reviews 60 reviews
Reviews in 39 cities Reviews in 39 cities
42 helpful votes 42 helpful votes
“won't hesitate recommending it..”
4 of 5 stars Reviewed 21 February 2012
1
person found this review helpful

stayed 2 nights on a leisure mixed with business trip.. hotel in itself was quite impressive .. with a huge lobby .. staff seem friendly and sincere .. english language not a problem here .. rooms are adequate in size and functional .. fairly comfortable beds and flat screen tv has good channel selection .. pool not in working condition during my visit , but considering it is quite cold outside , many won't try using it.. internet is not free .. i used the business center and the staff there were also accomodating ,, i have dined at their coffeeshop several times for breakfast and dinner , and i would say they have a good selection , and their personnel were also attentive.. security is quite tight , but i can understand given the situation,, and even though there is not much to do or be seen outside its premises , i would still recommend it for the peace and comfort that it offer .. besides , being a Hilton property has been a big plus i think ...

Room Tip: higher room floors offer better city view .. an option are rooms facing the pool grounds
See more room tips
  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask doctorfoxtrot about Hilton New Delhi Janakpuri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubalChaudhry, General Manager at Hilton New Delhi Janakpuri, responded to this review
23 February 2012
Greetings from Hilton New Delhi/Janakpuri

Thank you so much for your words of appreciation. I’m glad to know that you enjoyed your stay with us and would definitely share your feedback with my team.

Thank you once again for your patronage of Hilton New Delhi / Janakpuri. We hope to be of service to you again in the not too distant future.

Sincerely, Rubal Chaudhry, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
Contributor
17 reviews 17 reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“Beautiful hotel, some technical downfalls”
3 of 5 stars Reviewed 16 February 2012

This hotel is like a fantastic oasis in the middle of Delhi. The hotel itself is lovely, with a great lobby and nicely appointed rooms. The breakfast is delicious, with a great variety of both well prepared Western and Indian foods. We had the dinner buffet one night as well, which was a good mix, a lot of variety, and a bonus was the service team didn't say anything when we brought our own glass of wine in. There were also a few restos upstairs (I think Italian and Asian) but they were completely dead. Didn't check out the bar.
There really isn't anything to do right around the hotel-there is a shopping area of some sort by it, where we took a short walk to, but the streets are so crowded with traffic and the "mall" is kind of a dump so not worth really going to...it is right by the monorail train so seems like it was easy access but we had sightseen all day so decided to stay in hotel at night.
A few downfalls-we had some issues with the room cleanliness...small things, not too big of a deal, and also forgotten amenities-quickly fixed when noted to reception. There was also massive security check at arrival, which required scanning your bags, and was an added hassel if you had to wait for others and/or had multiple bags you had to bring in (especially since I didn't think they really even checked it). I also found the charge for the Wi-Fi (even in the lobby) ridiculous, as it's a huge business hotel. The Spa was nice although a little pricey for India and not willing to deal. The fitness center was supposed to be 24 hours, but when trying to go at 530A it was locked and unmanned. Was on the smallish side for a gym but free bottled water! I was also unnerved by the fact that there was SO many employees EVERYWHERE-sometimes I felt like I was being followed. Pool was closed and drained. Other then that though..beds were comfy!

  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask chisistas about Hilton New Delhi Janakpuri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubalChaudhry, General Manager at Hilton New Delhi Janakpuri, responded to this review
18 February 2012
Greetings from Hilton New Delhi/Janakpuri

Thank you for taking the time to give us your feedback. We truly appreciate your positive feedback regarding the hotel, breakfast and dinner buffet at Twenty-9, as well as the comfort level of beds in the room.

The concerns that you have highlighted have been shared with the respective teams. I assure you of our best moving forward.

I do hope you will visit us again on your next visit to this magnificent city of New Delhi.
Sincerely, Rubal Chaudhry, General Manager
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Los Angeles, California
Top Contributor
59 reviews 59 reviews
Reviews in 20 cities Reviews in 20 cities
6 helpful votes 6 helpful votes
“A gem of a hotel in a quiet neighborhood”
4 of 5 stars Reviewed 16 February 2012

The rooms are vey nice...price was normal for this type of hotel, including breakfast which was outstanding...hotel is next to metro so very easy to get around...cost of renting a car is high so used metro...

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ILvIndia about Hilton New Delhi Janakpuri
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RubalChaudhry, General Manager at Hilton New Delhi Janakpuri, responded to this review
17 February 2012
Greetings from Hilton New Delhi/Janakpuri

We are delighted to hear that you enjoyed the services provided by the hotel and would like to thank you for your positive comments about your experience at Hilton New Delhi / Janakpuri.

We hope to be of service to you again in the not too distant future.

Sincerely, Rubal Chaudhry, General Manager
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Roanoke, Virginia
Senior Contributor
23 reviews 23 reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
“Clean modern hotel with a few drawbacks”
3 of 5 stars Reviewed 15 February 2012

We stayed 2 nights at beginning of our tour. Located next to Metro. Nice large lobby. Hotel is clean and modern. Room was large with big bathroom but hot water took 10 minutes to get to the room. There was no hair dryer and none was brought when requested. WIFI was $10/day. Our room on the back side of the hotel was quiet. Beds were comfortable. The breakfast was a large and varied buffet.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask RERD09 about Hilton New Delhi Janakpuri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubalChaudhry, General Manager at Hilton New Delhi Janakpuri, responded to this review
17 February 2012
Greetings from Hilton New Delhi/Janakpuri

Thank you very much for your kind review of Hilton New Delhi/Janakpuri.

I am delighted that you enjoyed the services provided by the hotel and especially the food. I have also made a note of the issue highlighted by you and will definitely have it looked into.

Sincerely, Rubal Chaudhry, General Manager
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New Delhi, India
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
“Superb Property with World Class Services”
5 of 5 stars Reviewed 15 February 2012

The Hotel located at very nice place, entrance is really good. Lobby is world class and wonderfull Property.

Height of Lobby is really noticable and every one greet and treet you like King-Queen. we were deligted with the services of hotel. my Husband had made alots of surprises and people hear made it possible in any manner to let is more beautiful.

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hilton New Delhi Janakpuri

Janakpuri District Centre Complex, New Delhi 110058, India
Price range (per night):* S$159 - 264

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Hilton New Delhi  Janakpuri
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