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Hilton Garden Inn New Delhi/Saket: Guest Reviews

4.0 of 5
A4 DLF Place | Saket district centre, New Delhi 110017, India
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Hilton Garden Inn New Delhi/Saket
Ranked #12 of 528 hotels in New Delhi
4.5 of 5 stars 193 Reviews
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193 reviews from our community

Traveller rating
    84
    92
    14
    1
    2
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Families
32
 
Couples
57
 
Solo
32
 
Business
70
 
What travellers say
  • Shopping mall(31)
  • Very good(25)
  • Food court(17)
  • Hotel staff(14)
  • Swimming pool(12)
Date Rating
Tampa, Florida
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Oasis in the dessert that is New Delhi”
4 of 5 stars Reviewed 15 February 2012

We got spoiled by our amazing experience at the HGI in New Delhi, no other hotels could measure up to it during the rest of our 3 weeks in India. Staff was helpful( albeit one sent us to the wrong train station upon our departure). The breakfast was excellent. I would recommend to others traveling to Delhi.

  • Stayed March 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Lauritafrita about Hilton Garden Inn New Delhi/Saket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monisha Dewan, General Manager at Hilton Garden Inn New Delhi/Saket, responded to this review
16 February 2012
Dear Lauritafrita,

Thank you for sharing your experience at Hilton Garden Inn New Delhi Saket. It is a pleasure to know that you enjoyed your stay with us.

We truly appreciate your kind feedback on our breakfast offering and the team, with our sincere apologies for having sent you to the wrong train station on your departure.

We thank you especially for your recommendation of the hotel and look forward to welcoming you back should you return to New Delhi.

Yours sincerely,
Monisha Dewan
General Manager
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Memphis, TN
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
54 helpful votes 54 helpful votes
“Great service, great value, ok location”
4 of 5 stars Reviewed 14 February 2012
1
person found this review helpful

We had a great couple of nights at the HGI in Saket. If you're looking for business accommodation, this will be a fine choice. Service is excellent, the buffet is quite good and facilities are on par with business class hotels. However, tourists may find the location in the Saket mall district a bit far from the sights and (relatively) expensive to get to them. That said, it was nice to escape the busier parts of the city to the calm of the hotel as well as get some shopping done.
My only complaints regarding facilities are the lack of bathtubs in many rooms and that the king bed is just two twins put together which isn't ideal if traveling with a partner. The wonderful service, particularly at breakfast, may more than make up for these slight inconveniences.

Room Tip: Make sure to ask for a bathtub in advance if you prefer
See more room tips
  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nemo513 about Hilton Garden Inn New Delhi/Saket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monisha Dewan, General Manager at Hilton Garden Inn New Delhi/Saket, responded to this review
16 February 2012
Dear Nemo513,

Thank you for reviewing Hilton Garden Inn New Delhi Saket, we are delighted that you had an enjoyable and comfortable stay with us.

We very much appreciate your valuable feedback on the hotel's accommodations, facilities and breakfast offering. We thank you especially for your compliments on our service, of which we are very proud to provide for the comfort and well-being of all our guests.

We look forward to welcoming you back on your next trip to New Delhi.

Yours sincerely,
Monisha Dewan
General Manager
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Houston, Texas
Senior Contributor
26 reviews 26 reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“Great to see a mid range business hotel in Delhi”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

Over the years, I have been staying at the 5+ stars hotels in Delhi as there was no other options available. I was pleased to see mid range hotel like the Hilton Garden Inn open recently. I stayed there 6 days recently and was very pleased with the outstanding service provided by the hotel staff. Each and every staff member was helpful and interested in pleasing us. I am especially thankful to Mr. Kodesia who went above and beyond to assist me and my wife. My wife became sick and Mr. Kodesia arranged to get the medicines for us. Also we liked a cd being played in the adjoining mall and Mr Kodesia again got us not only the name of the cd but the cd itself. These are just few instances of type of service
we received at the hotel.

Granted the lobby or the entrance to the hotel is not as impressive as the 5+ star hotels but this hotel makes up with the service it offers. Food was great and attached malls are great asset for shopping etc.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AIWIW about Hilton Garden Inn New Delhi/Saket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monisha Dewan, General Manager at Hilton Garden Inn New Delhi/Saket, responded to this review
13 February 2012
Dear AIWIW,

It is a pleasure to know that your experience at Hilton Garden Inn New Delhi Saket left you and your wife with positive impressions.

Thank you for your kind review of our hotel and the team, especially your compliments to our Assistant F&B Service Manager Shivankar Kodesia. Indeed, he and the rest of my team work very hard to uphold the consistency and high standards of service for the comfort of all our guests. I am most pleased that you were well looked after throughout your stay.

We hope that you will visit us again in the future and we look forward to welcoming you back.

Yours sincerely,
Monisha Dewan
General Manager
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Clinton, New Jersey
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great stay/great value”
5 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

Stayed at the HGI New Delhi for 5 nights in early Feb. ( Travelled to New Delhi for a family wedding). The rooms very exceptionally clean and quiet and the hotel staff was attentive and courteous. There is only one dining option, the India Grille, in the hotel; however, the hotel is attached to a large complex of shopping malls that have numerous dining options.
The India Grille serves a very good breakfast buffet, and has a nice bar/lounge area as well.

The room had good wifi coverage, bed/pillows were extremelycomfortable, and bathroom amenities were of good quality.

Tip: if you are going to Agra and the Taj Mahal, hire a car/tour guide through the hotel, and ask to have Sanjay as your driver and Ravi Chaurasia as your guide- you won't be disappointed!

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by Tom H for New Delhi
Ask Tom H about Hilton Garden Inn New Delhi/Saket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monisha Dewan, General Manager at Hilton Garden Inn New Delhi/Saket, responded to this review
13 February 2012
Dear Tom H,

We are delighted that you enjoyed your stay with us early this month. Thank you for your encouraging feedback on our room and amenities, our service and the India Grill.

We are also pleased that you had a memorable trip to Agra!

Thanks again for your feedback and we hope to welcome you back in the future.

Yours sincerely,
Monisha Dewan
General Manager
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Guadalajara, Mexico
Top Contributor
59 reviews 59 reviews
Reviews in 53 cities Reviews in 53 cities
49 helpful votes 49 helpful votes
“Impressive new hotel, well located”
4 of 5 stars Reviewed 10 February 2012

All very good at the Hilton Garden Inn and all you would expect from a Hilton hotel. Staff were very good, wifi worked very well, the location next to a new mall is great for different food options and so the combination makes for a confortable stay in Delhi. Should you be in Delhi to see the older monuments and attractions which are primarily in the north then expect more travel time.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by David L for New Delhi
Ask David L about Hilton Garden Inn New Delhi/Saket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monisha Dewan, General Manager at Hilton Garden Inn New Delhi/Saket, responded to this review
13 February 2012
Dear David L,

Thank you for reviewing Hilton Garden Inn New Delhi/Saket, we are very pleased that you had an enjoyable and comfortable stay with us.

We very much appreciate your valuable feedback and hope to welcome you back should you return to New Delhi.

Yours sincerely,
Monisha Dewan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hilton Garden Inn New Delhi/Saket

A4 DLF Place | Saket district centre, New Delhi 110017, India
Price range (per night):* S$160 - 252

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