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Oberoi New Delhi: Guest Reviews

5.0 of 5
Dr. Zakir Hussain Marg, New Delhi 110003, India
Hotel amenities
Oberoi New Delhi
Ranked #7 of 528 hotels in New Delhi
4.5 of 5 stars 462 Reviews
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462 reviews from our community

Traveller rating
    273
    135
    38
    12
    4
See reviews for
Families
48
 
Couples
116
 
Solo
72
 
Business
200
 
What travellers say
  • Very good(19)
  • Best hotel(17)
  • Room service(13)
  • Golf course(11)
  • Business trip(5)
Date Rating
Vienna
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Excellent service, but under certain conditions noisy rooms”
4 of 5 stars Reviewed 22 February 2012
1
person found this review helpful

I stayed at the Oberoi/New Delhi for a week in January.
Beginning with the pick up with a limousine from the airport, to the reception at the hotel, to the breakfast (ordering from the menu was included in the room price), to the pool and gym and the different restaurants with international cuisine: the Oberoi is definitely one of the best hotels in New Delhi and has a really excellent first class service (this all in my opinion is worth the higher price).
Only the rooms are average for this class of hotels and compared to international standards: if your room doesn't face the golf course/pool it's really noisy as you are facing a main road to the center of Delhi with traffic starting early in the morning (6 a.m.) and you can hear the doorman calling for taxis from the car park with a loudspeaker. And the views are also not to inviting compared to the rooms on the opposite side of the aisle.
So my tip for a perfect "Oberoi experience": try to get a room with an even room-number!

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 1060Wien about Oberoi New Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at Oberoi New Delhi, responded to this review
23 February 2012
Dear Guest,

We sincerely thank you for your encouraging and kind words of praise for our hotel and services.

I have taken careful note of your comment on the noise levels from the car parking and will take steps to improve the same. Thank you for your feedback.

We look forward to welcoming you again shortly.

Warm regards
Reuben Kataria
Executive Assistant Manager Food and Beverage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Top Contributor
51 reviews 51 reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
“Excellent Business Hotel”
5 of 5 stars Reviewed 19 February 2012

The Oberoi chain of hotels is notable for its excellent service and this hotel is no exception. Oberoi hotels may be categorised as veering more towards business or leisure, in my opinion One only has to look at those in Agra and Jaipur to see the luxury pleasure grounds that have been created. The Oberoi New Delhi is definitely directed more for the business traveller. This is not a criticism as the hotel's facilities are high class and the service discrete and charming.

The food is good but.... It seems that Oberoi hotels are adverse to serving bacon with the eggs. It seems that it comes separately usually once the eggs have been eaten. Remember that it is bacon and eggs. This also occurred in Kolkata. Separately the eggs were not as ordered but replacement was done with smiles.

The location is ecellent being just five minutes by car from Kkhan market for those requiring some retail therapy. I concur with previous comments about the higher the floor the better the view. We had a direct bearing on Humayun's Tomb. Rooms are clean and comfortable.

Room Tip: Higher the better
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by SueKot for New Delhi
Ask SueKot about Oberoi New Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at Oberoi New Delhi, responded to this review
20 February 2012
Dear Guest,

We sincerely thank you for your encouraging and kind words of praise for our hotel and services.

I have taken careful note of your comment on the breakfast service and will take steps to improve the same. Thank you for your feedback.

We look forward to welcoming you again shortly.

Warm regards
Reuben Kataria
Executive Assistant Manager Food and Beverage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worthing, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
“To the staff of the Oberoi New Delhi”
5 of 5 stars Reviewed 17 February 2012
1
person found this review helpful

We have good news and bad news.
The Good news is that you were right about the Taj Mumbai being a beautiful and magnificent building.
The Bad news for the Taj is that:-
Your rooms are better.
Your room service people and cleaners are better.
Your reception and front office staff are 100% better, more customer orientatated and engaging.
Your serving staff are wholly professional and cater for the people they serve and obviously care for compared to a disinterested and unprofessional (Other than one or two ladies who sort to make a difference) muddle.
Your food is beyond excellent and deserves special praise
So Taj one point and Oberoi all the rest.
We will always seek out the Oberoi in our future travels and recommend you without reserve.
Clive & Dee Weatherley

Room Tip: The higher the better view, It really does not matter the room will be good and service great
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask clive_weatherley52 about Oberoi New Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at Oberoi New Delhi, responded to this review
20 February 2012
Dear Mr Weatherley,

I sincerely thank you for your encouraging and kind words of praise for our hotel and services. Your generous indication of our performance will be a source of inspiration to our staff.

We look forward to welcoming you back to the hotel

The team at The Oberoi New Delhi
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Las Vegas, Nevada
Top Contributor
130 reviews 130 reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
“Wonderful service and excellent facilities”
5 of 5 stars Reviewed 12 February 2012

The Oberoi New Delhi is a wonderful hotel in the midst of the chaos of New Delhi.
Service is unsurpassed - staff continually looking for ways to make my stay comfortable. The facilities are clean and comfortable, the food outstanding.
I would rate higher if I could.....

Room Tip: High rooms have better views.
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  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 5 more reviews by mgtravles for New Delhi
Ask mgtravles about Oberoi New Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at Oberoi New Delhi, responded to this review
15 February 2012
Dear Guest,

We sincerely thank you for your encouraging and kind words of praise for our hotel and services.

We look forward to welcoming you again shortly.

Warm regards
The team at The Oberoi, New Delhi
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London
Top Contributor
51 reviews 51 reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
“Old colonial feel in a tranquil environment”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

5/5 Checking in/out: Extremely efficient and hassle free. A signature was all that was required and then off to the room.

4/5 Room: Extremely well laid out and furnished, sort of what one would expect.

4/5 Ambience/General: This older style or colonial style property is very comfortable with classic stely large lounge, large and comfortable reception areas.

Food
4/5 Breakfast; a good selection of buffet items and a selection of hot plated can be ordered if required.

4/5 Dinner; quite a wide selection of dishes covering International and Asia cuisine. Six of us had dinners and all the plates were appealing.

4/5 Beers/Wines; Quite a good selection to choose from.

5/5 Pool; while I did not try it, it certainly looked very welcoming, large and clean. Some of our guests tried the Massage and said it was first rate.

5/5 Staff; a very warm friendly, polite and professional set of staff.

Average Summary Score: 4.38 / 5

Excellent for business and I am sure equally pleasant for leisure. I wish I could have stayed longer. Value for money = yes.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JMFTravels about Oberoi New Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at Oberoi New Delhi, responded to this review
15 February 2012
Dear Guest,

I sincerely thank you for your encouraging and kind words of praise for our hotel and services. Your generous indication of our performance will be a source of inspiration to our staff.

We look forward to welcoming you back to the hotel

The team at The Oberoi New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Oberoi New Delhi

  • Oberoi Hotel New Delhi
  • Hotel Oberoi
  • Oberoi Hotels
  • Oberoi Hotel Delhi
  • Oberoi Hotels New Delhi
  • Hotel Oberoi New Delhi
  • Oberoi Hotels Delhi
  • The Oberoi New Delhi
  • Oberoi Hotel
Address: Dr. Zakir Hussain Marg, New Delhi 110003, India
Price range (per night):* S$239 - 699

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