I opted to stay here to end my journey through India in some luxury after roughing it for a while. I wanted a luxury hotel and I got one.
I arrived quite tired and was thrilled to be offered a free upgrade to a very swish room... And I did not even hint. The quality of the rooms is outstanding. The best is cleanliness (i constantly saw eagle eyed staff pouncing on any scrap of litter they saw) decor, peacefullness, quiet, space and modernity I have ever stayed in. The walk in wardrobe was bigger than some of the rooms in my own house. The bathroom included an enormous shower and equally large bath tub... Which was heavenly... And all the hot water you could want. Very good appliances are also supplied for coffee, tv, hair and so on. And a bed as large and luxurious as you could ask for.
The staff were incredibly nice and professional. Not just at the desk but throughout the hotel. I stupidly forgot to collect my passport after they went off to get a photocopy but it was promptly returned by the staff to my room minutes later. When asked for advice they always gave me genuine options and I got what I asked for. I was charged what I expected which is a nice bonus for India.
The hotel itself is an old colonial building and the heritage it has makes for a pleasant environment.
The breakfast buffet is of a very high order and of great variety from indian to western, including the best coffee of my trip, and the service offered when dining is impressive.
Maidens is also very safe and secure. They have their own drivers who charge reasonable standard taxi rates for India and the security staff check all cars and people coming in.
The only negatives I would mention are the additional costs for things like wifi and breakfast. It is a 5 star hotel and charges 5 star prices for what most places offer for free these days - even the high end hotels.
The location is ok. It is only a short trip to the amazing red fort and the main bazaar. There is also a metro stop near by which makes most of th other sights that are on the southern end of the city quite accessible. But nothing much is within walking distance... Sights or food which can be a pain at times.
This was an ideal final stop on my trip as one can get touted out in India and also the more colonial like luxurious heritage of India is worth exploring and I think I got a good sense of this during my stay here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 April 2012
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We sincerely thank you for posting your views about Maidens Hotel on Trip Advisor. We are overwhelmed to recieve your feedback and have shared it with all our team members. We have noted your comment and start working on it. Your every word has been very motivating and inspiring for all of us.
Thank you so much for placing us high on your expectation levels.
We shall look forward to welcoming you back to Maidens in not too distant furture.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC