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Renaissance Mumbai Convention Centre Hotel: Guest Reviews

5.0 of 5
2 & 3B Near Chinmayanand Ashram | Powai, Mumbai (Bombay) 400 087, India
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Renaissance Mumbai Convention Centre Hotel
Ranked #14 of 356 hotels in Mumbai (Bombay)
4.5 of 5 stars 389 Reviews
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389 reviews from our community

Traveller rating
    185
    160
    28
    11
    5
See reviews for
Families
22
 
Couples
43
 
Solo
52
 
Business
275
 
What travellers say
  • Powai lake(21)
  • Very good(17)
  • Room service(12)
  • Swimming pool(9)
  • Italian restaurant(6)
Date Rating
Top Contributor
60 reviews 60 reviews
Reviews in 36 cities Reviews in 36 cities
18 helpful votes 18 helpful votes
“Great hotel”
5 of 5 stars Reviewed 20 February 2012

I stayed at this hotel while attending a conference at the attached conference center. The service was outstanding. There was a wide variety of restaurants - Indian, Chinese, and Italian plus a couple of lounges. I did not try out the spa but did use the fitness center which had first rate equipment and plenty of room. The pool is enormous and my room had a beautiful view of the lake behind the property. This hotel is quite a ways from downtown but is conveniently located near the airport. It is a great place for business or a family visit.

Room Tip: Ask for a lake view.
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  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lancburm about Renaissance Mumbai Convention Centre Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natasha Pradhan, Guest Relations Manager at Renaissance Mumbai Convention Centre Hotel, responded to this review
14 April 2012
Dear Guest

Thank you for your valuable comments about the Renaissance. I am very pleased to know that you have enjoyed the Hotel and had a chance to explore its beauty. At the Renaissance our aim is to ensure that our guests have a smooth work operation and come back to a perfectly relaxing atmosphere as close to home as possible! Looking forward to seeing you back at the Renaissance.

Warm Regards,
Natasha Pradhan
Guest Relations Manager
Email:natasha.pradhan@gmail.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Top Contributor
53 reviews 53 reviews
Reviews in 19 cities Reviews in 19 cities
43 helpful votes 43 helpful votes
“This is a really good hotel”
4 of 5 stars Reviewed 17 February 2012

Modern, great facilities, and a good ambience. Pool was ok, gym was good with lots of equipment. The whole place is run very professionally. A good place for business visitors.

Room Tip: if you're looking for gems/jewellery visit the hotel's shopping arcade. Their prices were be...
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TomG1234 about Renaissance Mumbai Convention Centre Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natasha Pradhan, Guest Relations Manager at Renaissance Mumbai Convention Centre Hotel, responded to this review
14 April 2012
Dear Guest

Thank you for the positive review of the Renaissance. I am pleased to know that you enjoyed the services and facilities provided by the Hotel. I look forward to having you stay with us again.

Warm Regards,
Natasha Pradhan
Guest Relations Manager
Email: natasha.pradhan@marriott.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Excellent place to stay for business visitors and convention delegates”
4 of 5 stars Reviewed 16 February 2012

Very professional staff, who help you in organising a convention- I was the conference planner for a Rotary convention with 1300 delegates. It is worthwhile staying at the hotel itself if you are attending a convention.. it saves you traffic hassles. The hotel has everything a business traveller needs to relax, including a good pool and a well equipped gym.
The staff at their restaurants are very attentive; the breakfast buffet has an enormous spread.
During a convention, it may take several hours for your luggage to reach your room; so come dressed to attend the convention in the morning, if you normally stay in Mumbai

Room Tip: If attending the convention, take rooms closer to the convention centre, such as 1548 or 1648
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  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DrQuresh M about Renaissance Mumbai Convention Centre Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natasha Pradhan, Guest Relations Manager at Renaissance Mumbai Convention Centre Hotel, responded to this review
12 April 2012
Dear Dr. Quresh

Thank you for your informative review about our Hotel on Trip Advisor. Iam pleased to know that you enjoyed the Hotel and Convention Facilities. Rotary is one of our major partners and working with them is always a pleasure. My apologies for the delay with the baggage service as I found out it was due to service error. We look forward to serving you again

Warm Regards,
Natasha Pradhan
Guest Relations Manager
Email: natasha.pradhan@marriott.com
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Kokkari, Greece
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Lovely quiet location and perfect service”
5 of 5 stars Reviewed 9 February 2012

I loved my times at this hotel. Its a perfect place to be, windows looking out over the pond and sometimes you can see the animals there, parrots and cows. The pool is huge and the Mango Lassi just so delicious. Gym is good, Food is perfect, the small cafe bar downstairs serves a good coffee! I want to come back soon

Room Tip: the view out to the lake!
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  • Stayed March 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask GoldenSunKokkari about Renaissance Mumbai Convention Centre Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natasha Pradhan, Guest Relations Manager at Renaissance Mumbai Convention Centre Hotel, responded to this review
12 April 2012
Dear Guest

Thank you for choosing to stay with us . I am pleased to know that Renaissance helped you relax and you enjoyed the services and facilities. I do hope so too that you come back really soon to visit us!

Warm Regards,
Natasha Pradhan
Guest Relations Manager
Email: natasha.pradhan@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Center
Top Contributor
131 reviews 131 reviews
Reviews in 89 cities Reviews in 89 cities
29 helpful votes 29 helpful votes
“My First Choice in Mumbai -no doubt.”
5 of 5 stars Reviewed 6 February 2012

Experience:
I have been treated like a Guest in a personal & personalized way. Standards are high, in architecture, food options, room quality and amenities.
Food:
Couldn't ask for more at breakfast -it truly made my days start well. Dinner in the lake bar offers a buffet with different proposition every day. Fully safe for non Indian visitors -I dined several times in 7 days stay.
Room:
Mine was large, comfortable, nice bathroom with both shower and bath tab. Nice marbles overall.
Amenities:
Pool area, gardens offer you room to roam, to appreciate flowers variety, lake view and good relax. The gym is fully equipped, can host tens of people and has stunning view to the lake. The sauna/showers are can be a solution for late check outs as well.
Service:
I appreciated the way this place is managed: I experienced that they do run the extra mile. There's a manager in the reception area that clearly created a well targeted team.
Hotel Beauty:
If I compeare to other big International hotels, this one has the highlight of an international architecture with lots of Indian decorations, sculptures, colours. You won't feel in the usual 5 stars hotel, you'll feel in India. A gem is how the lake view buffet is organized: both Indian and European food (excellent standards, perferct digestion), but also charts showing fresh vegetables, spices and verious food are presented by chefs for personalized selection: this is a touch of local market-style place at fully 5stars standards. This management does have style, aestetically and culturally.
Conclusion:
1st choice, Indian experience, a location itself. Recommendable for events and conferences.

Room Tip: Get a East-building room for more protection from Weekend parties&weddings in the West Gardens.
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  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Hedin about Renaissance Mumbai Convention Centre Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natasha Pradhan, Guest Relations Manager at Renaissance Mumbai Convention Centre Hotel, responded to this review
12 April 2012
Dear Guest

Thank you for the detailed review of The Renaissance Mumbai. Service and Standards is something we truly take pride in and we are pleased to know that you enjoyed it. We look forward to having you stay with us again and create the same memories!

Warm Regards,
Natasha Pradhan
Guest Relations Manager
Email: natasha.pradhan@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Renaissance Mumbai Convention Centre Hotel

  • Renaissance Hotel
  • Renaissance Mumbai Hotel
Address: 2 & 3B Near Chinmayanand Ashram | Powai, Mumbai (Bombay) 400 087, India
Price range (per night):* S$235 - 307

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