This was by far my most memorable and relaxing business travel experience. The staff were incredibly accommodating, kind and helpful the entire stay. If you don't like attention, this hotel is not for you. The front desk staff and their colleagues went out of their way to make sure our stay was impeccable and they succeeded.
The rooms were spotless, inviting, relaxing and a comforting place to come back to at the end of a day. My first evening, after hours and hours of travel, I rented a movie, called for room service from Thai Pavilion (amazing!) and took a relaxing hot rain shower in the big, accommodating bathroom. The bed was heaven and you could even pick a pillow to your taste - smell, firmness, etc. The marketing and sincere concern of the staff for every element of our stay was refreshing and it made out stay in Mumbai the best of our entire trip to India. There was a spa, gym (with free personal trainers), a pool and even an in-house astrologer if you were so inclined. The on-site restaurants were great. Thai Pavilion was amazing; the Italian restaurant was great for breakfast, ok for dinner; we did not visit the Indian restaurant mostly because it smelled very odd. We indulged instead in Indian food at outside restaurants.
I have to thank the entire team there for their hospitality and my colleagues and I will definitely be back because I couldn't imagine staying anywhere else.
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