I have stayed at this hotel many times, always on business, and think it is excellent - but highly frustrating. The service is often top class (once they get to know you) and it is definitely a twist on a modern hotel layout and decor. The food is never consistently good in the main buffet restaurant and the choice doesn't vary that much - as a regular this is something you notice. It is pretty expensive, yes my company were always paying - but that's not the point, i look at hotels to see if i would come back to them for leisure, rather than business, and price is something i always look at. If I were travelling to Mumbai for leisure, I would think twice about staying here. It's not to say I wouldn't but it's not exactly cheap and having stayed at many other hotels in Mumbai it probably wouldn't be top of my list unfortunately because I do love it.
Room Tip: If you want a quiet night's sleep, stay away from the rooms near The High Lounge bar/club.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 February 2012
Dear Mr. James,
Greetings from Hotel Sahara Star!!
We take this opportunity to thank you for your valuable feedback on Trip advisor and regret any inconvenience caused to you during your recent visit to Sahara Star.
I have noted your feedback on your experience on choice of menu in our restaurant. I assure you that corrective measures will be initiated in the respective department.
Regards and Sahara Pranam
Manish Sodhi
Head Of Operations,
Hotel Sahara Star,
Sahara Hospitality Ltd.,
Opposite Domestic Airport,
Vile Parle-East, Mumbai-400099.
Board Tel :+91 22 39895000
Board Fax :+91 22 39895001
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC