Our family of 5 (2 adults and 3 children below 7) stayed for a month at Somerset Greenways in a 2-bedroom executive apartment. The quality of the furnishings, appliances and service were all extremely good. The kitchen is very well laid-out and fully kitted with utensils and cutlery. Having access to a full-service restaurant on the ground floor was a nice plus for a serviced apartment - the breakfast spread was excellent & improved significantly during the month we were there (though it does take a while to get used to hearing Michael Jackson at breakfast, and not having orange juice as a standard drink). The swimming pool on the roof is excellent - the changing rooms were still not functional on that floor, making it a bit awkward to go down a floor to change, but I guess that should be fixed soon. The gym is top-notch, with really good equipment, individual TV screens and ipod/iphone docks - great place to work-out. The playing area around the property is a boon for those with young kids - the nicely maintained gardens and the play gym were well frequented by our kids. For those with a car, free parking in the basement helps to keep the car cool in the Indian summer.
Half-way through our stay, we made some improvement suggestions to the staff while we were there, and they took it up very seriously and acted on most of them immediately.
Traffic outside the building is chaotic for a few minutes every morning and afternoon (school next door), and times to be avoided when trying to leave the property.
One inconvenience we felt, was the lack of WiFi in the apartment - though wired internet is provided in all rooms. With laptops, ipads and multiple mobile devices at home, it was a pain to be stuck to a cable and a desk.
Overall, an extremely good stay, and much better equipped than any other serviced apartment in Chennai (and probably many serviced apartments of the same class/brand in other countries) - highly recommended for families with kids
Room Tip: Our apartment on the first floor overlooked the front lobby roof. We were constantly surprised to fi...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15 February 2012
Dear Sir,
Thank you for your review on tripadvisor. It was good to know that you liked our rooms, our staff, the well equipped gym and our infinity pool, as well as the property in general. We are glad to hear you feel it is a great choice and standard of a luxury serviced residence, we have striven hard to differentiate ourselves.
I appreciate your kind words and compliments on the property. We act on guest suggestions almost immediately thanks to my responsive team. We encourage our team to create signature experiences and there is a still lot to be done. This has been our commitment across our 213 properties worldwide and we take pride in it.
With regard to your feedback about the breakfast ( we are working on offering a wider hot selection and more choices ), the view from the room you chose and the disturbance sometimes ( we are training our staff to clean the area only during hours guests are not in their room etc ), the music during breakfast ( choice has been changed to Jazz now ), and we have completed work on the Wi-Fi ( Hi - Speed at 4 mpbs ). Rest assured my team and me are working diligently on these suggestions.
Please do let me know if I can be of any assistance in the future, and I would very much appreciate if you give us another opportunity to ensure that we can create a near perfect stay at the Somerset Greenways Chennai on your next visit.
Looking forward to personally welcoming you and having my team create joyful memories and warm service on your next stay with us.
Kindest Regards,
Rohan Sable
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC