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Somerset Greenways Chennai: Guest Reviews

4.5 of 5
94 Sathyadev Avenue | MRC Nagar, Chennai (Madras) 600 028, India
Hotel amenities
Somerset Greenways Chennai
4.5 of 5 stars 14 Reviews
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14 reviews from our community

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Dubai, United Arab Emirates
1 review
“Good alternative to normal 5* Hotel”
4 of 5 stars Reviewed 22 February 2012

This property (although a little off the beaten track) is still fairly central and very close to the Sea. Being new, it is not easy finding taxi drivers that know it, so a good map with its location is well advised. The property is moderns and luxurious, although in typical indian tradition, the fine detail in construction is not taken care off. Since the property is still being completed, it is very noisy during the day, which is amplified by the neighboring school. This is also where the fine detail comes back into play with the windows not being sufficiently sound proof among other things. The pool on the roof is (albeit in a great position) a sad attempt of trying to be modern and is lacking the required finesse to make it what it could be. Considering that the property is let predominantly to long term visitors or families, it is something I would seriously want to fix. The Service is excellent but having given the restaurant to an outside operator was not a good idea, as the service there is less accommodating and the breakfast is simply not 5* standard. So would I still recommend this place ? Yes because one has to take into account the price/value ratio and at about 1/3 of the (although substantially better) Hyatt Regency not too far from there, it is certainly still a good deal.

Room Tip: On the other side to the School
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  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask mfuchs62 about Somerset Greenways Chennai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohan Sable, General Manager at Somerset Greenways Chennai, responded to this review
25 February 2012
Dear Sir,

Thank you for your review on tripadvisor. It was good to know that you liked our location, our rooms, our staff and our infinity pool. Our infinity rooftop pool is one of my favorites too and the view on the roof top with the sea, the river, the eco reserve and the city skyline is something extraordinary. I would love to know more about your thoughts on how we can make the pool experience better.

I appreciate your kind words and compliments on the property. On the other feedback you mentioned about the break fast service & spread, pool - rest assured my team and me are working on your suggestions diligently to make sure we are able to correct it and improve the experience on these aspects. The breakfast buffet spread has been enhanced and changed recently after your feedback and we hope to have more enhancements done in the future too.

We always strive to keep our service & surroundings fresh & new for our guests to be always delighted. This has been our commitment across our 213 properties worldwide and we take pride in it.

Please do let me know if I can be of any assistance in the future, and I would very much appreciate if you give us another opportunity to look after you on your next visit to Chennai.

Looking forward to personally welcoming you and having my team create joyful memories and warm service.

Kindest Regards,

Rohan Sable
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, Delhi, India
1 review
“Great place to stay in Chennai”
5 of 5 stars Reviewed 17 February 2012

Beautifull top floor pool and jacuzzi...great service...comfortable rooms...an excellent option in chennai!

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Timi2012 about Somerset Greenways Chennai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohan Sable, General Manager at Somerset Greenways Chennai, responded to this review
18 February 2012
Dear Sir,

Thank you for your review on tripadvisor. It was good to know that you liked our rooms, our staff and our infinity pool, as well as the property in general. Our infinity rooftop pool is one of my favorites too and the view on the roof top with the sea, the river, the eco reserve and the city skyline is something extraordinary.

I appreciate your kind words and compliments on the property.

We always strive to keep our service & surroundings fresh & new for our guests to be always delighted. This has been our commitment across our 213 properties worldwide and we take pride in it.

Please do let me know if I can be of any assistance in the future, and I would very much appreciate if you give us another opportunity to ensure that we can create a near perfect stay at the Somerset Greenways Chennai on your next visit.

Looking forward to personally welcoming you and having my team create joyful memories and warm service on your next stay with us.

Kindest Regards,

Rohan Sable
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Senior Contributor
26 reviews 26 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Excellent serviced apartment choice for families”
5 of 5 stars Reviewed 14 February 2012

Our family of 5 (2 adults and 3 children below 7) stayed for a month at Somerset Greenways in a 2-bedroom executive apartment. The quality of the furnishings, appliances and service were all extremely good. The kitchen is very well laid-out and fully kitted with utensils and cutlery. Having access to a full-service restaurant on the ground floor was a nice plus for a serviced apartment - the breakfast spread was excellent & improved significantly during the month we were there (though it does take a while to get used to hearing Michael Jackson at breakfast, and not having orange juice as a standard drink). The swimming pool on the roof is excellent - the changing rooms were still not functional on that floor, making it a bit awkward to go down a floor to change, but I guess that should be fixed soon. The gym is top-notch, with really good equipment, individual TV screens and ipod/iphone docks - great place to work-out. The playing area around the property is a boon for those with young kids - the nicely maintained gardens and the play gym were well frequented by our kids. For those with a car, free parking in the basement helps to keep the car cool in the Indian summer.

Half-way through our stay, we made some improvement suggestions to the staff while we were there, and they took it up very seriously and acted on most of them immediately.

Traffic outside the building is chaotic for a few minutes every morning and afternoon (school next door), and times to be avoided when trying to leave the property.

One inconvenience we felt, was the lack of WiFi in the apartment - though wired internet is provided in all rooms. With laptops, ipads and multiple mobile devices at home, it was a pain to be stuck to a cable and a desk.

Overall, an extremely good stay, and much better equipped than any other serviced apartment in Chennai (and probably many serviced apartments of the same class/brand in other countries) - highly recommended for families with kids

Room Tip: Our apartment on the first floor overlooked the front lobby roof. We were constantly surprised to fi...
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask SNottIN about Somerset Greenways Chennai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohan Sable, General Manager at Somerset Greenways Chennai, responded to this review
15 February 2012
Dear Sir,

Thank you for your review on tripadvisor. It was good to know that you liked our rooms, our staff, the well equipped gym and our infinity pool, as well as the property in general. We are glad to hear you feel it is a great choice and standard of a luxury serviced residence, we have striven hard to differentiate ourselves.

I appreciate your kind words and compliments on the property. We act on guest suggestions almost immediately thanks to my responsive team. We encourage our team to create signature experiences and there is a still lot to be done. This has been our commitment across our 213 properties worldwide and we take pride in it.

With regard to your feedback about the breakfast ( we are working on offering a wider hot selection and more choices ), the view from the room you chose and the disturbance sometimes ( we are training our staff to clean the area only during hours guests are not in their room etc ), the music during breakfast ( choice has been changed to Jazz now ), and we have completed work on the Wi-Fi ( Hi - Speed at 4 mpbs ). Rest assured my team and me are working diligently on these suggestions.

Please do let me know if I can be of any assistance in the future, and I would very much appreciate if you give us another opportunity to ensure that we can create a near perfect stay at the Somerset Greenways Chennai on your next visit.

Looking forward to personally welcoming you and having my team create joyful memories and warm service on your next stay with us.

Kindest Regards,

Rohan Sable
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Rosa, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Elegant and Functional Serviced Residence”
5 of 5 stars Reviewed 12 February 2012

We had the pleasure of staying at the Somerset Serviced Residence in Chennai for 3 weeks in January. It was fantastic.

We rented their Executive Studio apartment, and found the room and furnishings were contemporary and pleasing to live in. It had a kitchenette (fully stocked with dishes, cookware, cutlery, etc.), washer/dryer, nice bathroom with modern fixtures, excellent broadband internet, and wonderful personal touches (like the occasional adorable towel animal or fresh flowers).

The lobby is stunning, the staff courteous and professional. We greatly enjoyed the rooftop infinity pool (with a beautiful view of the Bay of Bengal) and the workout room (with a trainer on staff & new, high quality equipment).

The restaurant just off the lobby, called 'Burgundy', is separately owned, but the food is consistently interesting and excellent, the staff pleasant and professional, and they provide a seamless experience for the Somerset residents.

We found Somerset to be an elegant experience, and well worth the cost (which we found to be reasonable).

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by tangoqueen_12 for Chennai (Madras)
Ask tangoqueen_12 about Somerset Greenways Chennai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohan Sable, General Manager at Somerset Greenways Chennai, responded to this review
14 February 2012
Dear Sir,

Thank you for your review on tripadvisor. It was good to know that you liked our rooms, our staff and our infinity pool, as well as the property in general. Our infinity rooftop pool is one of my favorites too and the view on the roof top with the sea, the river, the eco reserve and the city skyline is something extraordinary.

I appreciate your kind words and compliments on the property. The unique towel animals my team creates, seem to be guest favorites and popular all across. We encourage our team to create signature experiences and there is a lot still to be done.

We always strive to keep our service & surroundings fresh & new for our guests to be always delighted. This has been our commitment across our 213 properties worldwide and we take pride in it.

With regard to your feedback about the food being able to be charged back to the room, rest assured we are working on this and would be able to get this sorted in a short while from now. That apart, I do hope you enjoyed the food and the restaurant.

Please do let me know if I can be of any assistance in the future, and I would very much appreciate if you give us another opportunity to ensure that we can create a near perfect stay at the Somerset Greenways Chennai on your next visit.

Looking forward to personally welcoming you and having my team create joyful memories and warm service on your next stay with us.

Kindest Regards,

Rohan Sable
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Victoria, Australia
2 reviews
1 helpful vote 1 helpful vote
“Short Stay - awesome !!”
5 of 5 stars Reviewed 30 January 2012

I stayed here for 3 days and the staff and the hotel are brilliant. It would be good if we could charge the food back to the room but thats nothing in the whole scheme of things ... great apart'otel and the rooftop infinity pool is awesome !!

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Sateesh K about Somerset Greenways Chennai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohan Sable, General Manager at Somerset Greenways Chennai, responded to this review
3 February 2012
Dear Sir,

Thank you for your review on tripadvisor. It was good to know that you liked our rooms, our staff and our infinity pool, as well as the property in general. Our infinity rooftop pool is one of my favorites too and the view on the roof top with the sea, the river, the eco reserve and the city skyline is something extraordinary.

I appreciate your kind words and compliments on the property. We always strive to keep our service & surroundings fresh & new for our guests to be always delighted. This has been our commitment across our 213 properties worldwide and we take pride in it.

With regard to your feedback about the food being able to be charged back to the room, rest assured we are working on this and would be able to get this sorted in a short while from now. That apart, I do hope you enjoyed the food and the restaurant.

Please do let me know if I can be of any assistance in the future, and I would very much appreciate if you give us another opportunity to ensure that we can create a near perfect stay at the Somerset Greenways Chennai on your next visit.

Looking forward to personally welcoming you and having my team create joyful memories and warm service on your next stay with us.

Kindest Regards,

Rohan Sable
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Somerset Greenways Chennai

94 Sathyadev Avenue | MRC Nagar, Chennai (Madras) 600 028, India
Price range (per night):* S$141 - 243

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