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Aloft Chennai, OMR - IT Expressway: Guest Reviews

4.0 of 5
OMR-IT Expressway, 102, Rajiv Gandhi Salai | Sholinganallur, Chennai (Madras) 600 119, India
Hotel amenities
Aloft Chennai, OMR - IT Expressway
Ranked #30 of 305 hotels in Chennai (Madras)
3.5 of 5 stars 59 Reviews
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59 reviews from our community

    Trip type
Traveller rating
    9
    30
    16
    3
    1
Date Rating
Bangalore, India
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Ideal location in Chennai IT corridor”
4 of 5 stars Reviewed 14 February 2012
1
person found this review helpful

Aloft is a welcome relief to frequent travellers who commute to the Old Mahabalipuram Road IT Corridor of Chennai. If you want to avoid the 60-100minute commute to Chennai city, Aloft is the ideal place to stay as it is strategically placed at Sholinganallur.

Rooms are really spacious and well designed keeping the wash basin, wardrobe nicely tucked away.

Restaurant offers an above average variety, but guest service at the restaurant and welcome desk needs a slight improvement.

Room Tip: Since the hotel has only 3 floors, ask for third or second floor with a view to the main road
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review
16 February 2012
Dear Guest,

Thank you very much for chosing Aloft Chennai as your preferred hotel .

We are pleased to note that you have appreciated our product and your remarks on restaurant as well as front desk services have been initiated for improvement.

We appreciate your feedback and sincerely look forward to your next visit to Aloft Chennai.

Krishnakumar Menon
General Manager
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Bangalore, India
Senior Contributor
26 reviews 26 reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
“Excellent Staff”
5 of 5 stars Reviewed 8 February 2012

I was really surprised by this hotel. I usually stay at the Taj or Hyatt when I stay in chennai, but as the Taj was booked and the Hyatt is so far away from my office I decided to try this and I have to say I will definitely be staying here in the future.

The rooms are nicely furnished with everything you would require. Internet access is free (which I don;t find in many of the 5* hotels I stay in) and the staff are incredibly accommodating. When I arrived in my room, it had two singles. I asked if I could change to a kingsize bed and straight away I was taken to a new room.

the staff at breakfast were incredibly helpful and the food choices were great. They made sure I had everything I wanted and the manager also took the time to come and check I was happy

I didn't use the bar or room service so couldn't comment on this.

An excellent hotel to stay at!

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review
16 February 2012
Dear Guest,

Thank you for your feedback on your stay .
We are glad to note that you have appreciated our hotel decor, friendliness of staff, quality of service and taste of our food.
We sincerely look forward to your next visit .

Krishnakumar Menon
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Delhi
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Good hotel for current starwood rating”
4 of 5 stars Reviewed 7 February 2012

Very Honestly i had only overnight stay while enroute to Port Blair . My stay was with my wife and 2 kids .

1.) Hotel is around 18 kms - an 45 min drive from Airport located in busy suburb of the chennai .

2.) Hotel enternace, Lobby is sporty and bear a charming colorful appearance.

3.) Reception was warm as i expect from usual and bell boys were eager to help with luggae.

4.) Rooms well are good provided that starwood themselves rate it a tier 2 hotel {Tier 5 is premium class}. Smallest Rooms in terms of space i encountered anywhere in Starwood hotels comes with modest wooden theme. have two working desks , HS Wifi connection {complimentary }. Beds are OK quality . I requested for 2 queen Beds for my stay and they provided a single King size Bed and that too was not that comfortable. Other then that cleanliness and Hygiene were top class.

5.) Food was good mainly had Indian cuisines , Some more International varieties need to be added. Service was again brilliant . Prices are a bit high . Room has a min fridge but only with fruit juices and no alcohol

6.) Pool is small but good and so is Gym . Bathrooms don't have tubs and are crampy in space

7.) For a regular business traveller like me it would not be a good selection if he compares with typical Sheraton Hotels esp in terms of Room Space and if he is staying for more then 3 days . Till 3 days it is manageable. Better go for

But as i said even Starwood rates it tier too i will give it 3.5 out of 5

  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review
16 February 2012
Dear Guest,

Thank you for the positive feedback on Aloft Chennai on Trip Advisor .
I will certainly convey your sentiments to the team, who will be enthused to meet and exceed our guest expectations.

We look forward to your next stay with us.

Regards,

Krishnakumar Menon
General Manager
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Bangalore, India
Top Contributor
64 reviews 64 reviews
Reviews in 32 cities Reviews in 32 cities
67 helpful votes 67 helpful votes
“Decent hotel”
4 of 5 stars Reviewed 31 January 2012

Aloft hotel is Situatied in IT Corridor of Chennai. There are lots of IT companies like Paypal, Ebay, Accenture, TCS, CTS in Sholinganallur. It is an ideal place to stay for IT people who have work in IT companies. The hotel offers modern amenities, Good quality good, rooms are good. Overall experience was good. The price varies from 4000- 6000 rupees.

  • Stayed January 2012, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask RajeshUS about Aloft Chennai, OMR - IT Expressway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurgaon
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Slow Service”
3 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

Service at the Bar of this hotel is slow. Though it was not crowded, we have to prompt waiters many times for menu and refills. The key stopped working and I ended up wasting time by the time alternate key was arranged.

However I must add that room is nice and breakfast spread had good and many choices.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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AloftChennai, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review
22 January 2012
Dear Guest,

Thank you for posting your review on Trip Advisor.

We are delighted that you appreciated the hotel room and the breakfast menu choice..

On the other hand, we regret to know that we were not able to fully meet the basic expectations at the bar.We will take necessary action on improving the areas highlighted in your constructive feedback.

Despite the little misgivings you had mentioned, we hope you enjoyed your overall stay and we look forward to the welcoming and serving you again in the future.

KRISHNAKUMAR MENON
GENERAL MANAGER
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Additional Information about Aloft Chennai, OMR - IT Expressway

OMR-IT Expressway, 102, Rajiv Gandhi Salai | Sholinganallur, Chennai (Madras) 600 119, India
Price range (per night):* S$142 - 201

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