We stayed two nights at the Sheraton Park Chennai at the conclusion of a three-week trip to India. It is a good solid business/tourist hotel with a central location -- although distances are great and traffic is heavy in Chennai, so no location is perfect -- and we were happy to be in a place where we could relax and from which we could do some light sightseeing and last-minute shopping. The hotel cars are reasonably priced and are a good alternative to taxis and motorized rickshaws. The lobby, the restaurants, and our room were unremarkable but all were pleasant and comfortable. Both the Western and Indian breakfasts were diverse and appealing. (The Tower Wing is under what looks like a top-down reconstruction/renovation, so we stayed in the "regular" hotel.) The pool was large, beautiful, and inviting -- I noticed another review that said it was terrible, so it must have been renovated since then -- and the gym, sauna, and steam room were well-equipped and functional.
As at several of the other hotels at which we stayed in India, the best thing about our experience at the Sheraton Park was the staff. Everyone was friendly, efficient, and helpful beyond the call of duty.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
7 February 2012
Dear Guest
Greetings to you from Sheraton Park Hotel & Towers, Chennai!
Thank you for sharing your experiences at the Hotel on TripAdvisor.
We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.
Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.
Sincerely Yours
Virender Razdan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC