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Sheraton Park Hotel & Towers: Guest Reviews

4.5 of 5
T.T.K Road, Chennai (Madras) 600018, India
Hotel amenities
Sheraton Park Hotel & Towers
Ranked #16 of 305 hotels in Chennai (Madras)
4.0 of 5 stars 59 Reviews
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59 reviews from our community

    Trip type
Traveller rating
    21
    26
    10
    0
    2
Date Rating
Mumbai
Top Contributor
111 reviews 111 reviews
Reviews in 36 cities Reviews in 36 cities
27 helpful votes 27 helpful votes
“Quite nice”
4 of 5 stars Reviewed 18 February 2012

The room was very comfortable. I especially enjoyed those essences that your spray on the pillow. I slept like a baby. The staff was courteous and professional as well. They responded promptly, even arranged for medicines and other food for me as I had a slightly upset stomach.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
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Ask SameerSah about Sheraton Park Hotel & Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virender Razdan, General Manager at Sheraton Park Hotel & Towers, responded to this review
20 February 2012
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to receive your feedback. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Virender Razdan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
India
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
“Decent hotel, great location, good food!”
3 of 5 stars Reviewed 17 February 2012

Great central location! Good food! Good Service. has the old room charm.. but slightly expensive when you compare the facilities to similar hotels.

  • Stayed June 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask neelish about Sheraton Park Hotel & Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virender Razdan, General Manager at Sheraton Park Hotel & Towers, responded to this review
20 February 2012
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Virender Razdan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Breaux Bridge, Louisiana
Senior Contributor
46 reviews 46 reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
“Decent hotel, good location, excellent staff”
4 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

We stayed two nights at the Sheraton Park Chennai at the conclusion of a three-week trip to India. It is a good solid business/tourist hotel with a central location -- although distances are great and traffic is heavy in Chennai, so no location is perfect -- and we were happy to be in a place where we could relax and from which we could do some light sightseeing and last-minute shopping. The hotel cars are reasonably priced and are a good alternative to taxis and motorized rickshaws. The lobby, the restaurants, and our room were unremarkable but all were pleasant and comfortable. Both the Western and Indian breakfasts were diverse and appealing. (The Tower Wing is under what looks like a top-down reconstruction/renovation, so we stayed in the "regular" hotel.) The pool was large, beautiful, and inviting -- I noticed another review that said it was terrible, so it must have been renovated since then -- and the gym, sauna, and steam room were well-equipped and functional.

As at several of the other hotels at which we stayed in India, the best thing about our experience at the Sheraton Park was the staff. Everyone was friendly, efficient, and helpful beyond the call of duty.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AssimilatedCajun about Sheraton Park Hotel & Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virender Razdan, General Manager at Sheraton Park Hotel & Towers, responded to this review
7 February 2012
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Virender Razdan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Worth for Money”
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

Recently i visited Chennai in the month Sept,11 and stayed at Hotel Sheraton Park.
I always love to stay with this hotel as everything of this hotel is perfect.
i mean, the room size, facility, specially the massager machine in the room, very good service, good restaurant and Gym and of course swimming pool.

hotel staff members are so obliged.

I would suggest to give at least one chance to this hotel.

Room Tip: All rooms are good, you can book any.
See more room tips
  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ravi_leo178 about Sheraton Park Hotel & Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virender Razdan, General Manager at Sheraton Park Hotel & Towers, responded to this review
3 February 2012
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Virender Razdan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helsinki, Finland
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Acceptable conditions, average hotel”
3 of 5 stars Reviewed 27 January 2012

I spend several weeks on and off in this hotel during 2009-2011.
Personell is great all over the place from reception to restaurants and bar but the hotel is an average maximum 4 star hotel. Pool was unusable, dirty, broken tiles, all the accessories around pool looking old, rooms pretty much below average, quite small except the rooms from the tower. Noisy because of the busy streets around the hotel. Nothing to say about this location. Overall is acceptable but not something to remember.

Room Tip: Tower rooms are a must.
See more room tips
  • Stayed February 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask pai500 about Sheraton Park Hotel & Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virender Razdan, General Manager at Sheraton Park Hotel & Towers, responded to this review
3 February 2012
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Virender Razdan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Sheraton Park Hotel & Towers

  • Itc Hotel Park Sheraton
  • Sheraton Park Chennai
  • Sheraton Park Tower Hotel
Address: T.T.K Road, Chennai (Madras) 600018, India
Price range (per night):* S$202 - 466

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Sheraton Park Hotel & Towers
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