Yeah one thing that is bad to this hotel is the breakfast. Lousy one and cafe staff not accomodating and not customer friendly. Cannot see them smile once in a while. Why do you have staff like these especially the old lady who seems to be the owner LOL. Let them to be trained in a customer service, have them say everything in a nice way to customer not like scolding you. Front Desk staff nice and friendly that eased my disappointment.
- Hallmark Hotel Melaka
