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Reviewed 1 September 2015

An outstanding view of Shanghai, a flawless staff, a perfect room... Any superlatives can be used to describe my stay there. Highly recommend it, despite the price which could be reduced. But if you need a place to stay in Shanghai wether for business or leisure, you have to go there.

Date of stay: August 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank arnaudclaudem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this reviewResponded 5 September 2015

Dear Arnaud Claude M,

Thank you for taking the time to review Park Hyatt Shanghai after your recent stay. It was certainly a pleasure to have you.

We were thrilled to read your kind note about our hotel and staffs. We are also very pleased to hear that you highly recommend us to all the other viewers. We will be sure to share your great review with our team who will be most pleased to hear your feedback.

We look forward to welcoming you back to Park Hyatt Shanghai in the near future.

Best regards,
Park Hyatt Shanghai Management Team

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Reviewed 26 August 2015

We spent 2 nights in the Park Hyatt and truly enjoyed it. What a nice place. The rooms are very spacious, the bathroom is very special (I loved the rain shower) and the design is minimalistic chique. The way we like it. Pool and fitness are at the best and also the breakfast is a real treat. Soon, we forgot about the TV and the Phone which was not working when we checked in. We will be back.

Date of stay: August 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Tk100964
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this reviewResponded 5 September 2015

Dear Tk100964,

Thank you for taking the time to review Park Hyatt Shanghai after your recent stay with us. It was certainly a great pleasure to have you.

We are thrilled to hear that you enjoyed the room and its facilities. We are also very pleased to hear that you enjoyed the breakfast during your stay. We can see that there were a few areas though that we need to improve and our sincere apologies for the issues with the TV and phone in your room when you just moved in.

We hope that we can welcome you back in the near future.

Regards,
Park Hyatt Shanghai Management Team

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Reviewed 24 August 2015

I stayed here for summer vacation and everything turned out perfect.

It was then the highest hotel in the world and would have seen Tom Cruise climbing its glass curtain wall in Mission: Impossible 4, had the movie been shot earlier.

It's nice to get the combo with one night stay, candlelit dinner, rose petal bath included - that package costs more but is well worth it.

Room tip: Bund view costs more but well worth it
Date of stay: September 2014
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Yun G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this reviewResponded 5 September 2015

Dear Yun G,

Thank you for taking the time to review Park Hyatt Shanghai after your recent stay. It was certainly a pleasure to have you.

We are thrilled to hear that you enjoyed your summer vacation with us. We are also very pleased to hear that you enjoyed the package we arranged. We have shared your great review with our team.

We look forward to welcoming you back to Park Hyatt Shanghai soon.

Best regards,
Park Hyatt Shanghai Management Team

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Reviewed 23 August 2015 via mobile

This a most fantastic well equipped luxury hotel in Shanghai. The service is first grade. The restaurants there are first class. The room type is the best. The lobby lounge you can over view the entire Shanghai. When watch the roof top of Grand Hyatt you feel like you are in the space. Every thing just enormous.

Date of stay: August 2015
Trip type: Travelled with friends
1  Thank harbourchan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this reviewResponded 5 September 2015

Dear harbourchan,

Thank you for taking the time to review Park Hyatt Shanghai after your recent stay. It was certainly a pleasure to have you.

We are thrilled to hear that you had an enjoyable stay with us. We are also very pleased to hear that the views from the lobby impressed you. We are truly lucky to enjoy such a great location to overlook the entire city. We will be sure to share your positive review with our team.

We look forward to welcoming you back to Park Hyatt Shanghai in the near future.

Best regards,
Park Hyatt Shanghai Management Team

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Reviewed 22 August 2015

High quality hotel, even better quality staff! You just have to try that power shower, it is simply lovely - like being under a great cascade! Huge room, big windows, great view! Lobby bar great place for meetings, staff very quick to bring coffee or tea (for business did not order other) - just make sure your back is good because the chairs are low and the tables high. But, the fantastic service and great view make up for that!

Date of stay: August 2015
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Frank P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this reviewResponded 7 September 2015

Dear Frank P,

Thank you for taking the time to review Park Hyatt Shanghai after your recent stay with us. It was certainly a great pleasure to have you.

We are thrilled to read your kind note about our hotel and staffs. We will be sure to share your great review with the whole team who will be pleased to hear your feedback.

We look forward to welcoming you back to Park Hyatt Shanghai in the near future.

Regards,
Park Hyatt Shanghai Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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