In my opinión this is The best hotel in Pudong. Very luxurious and confortable. Service and attention are fantastic.

This is, without a doubt, the best hotel I have ever stayed in. The rooms are divine - everything from the curtains which are controlled by swtiches at your bedside, to the television by the wonderful free standing bath and the great breakfast spread was perfect.

The service was not ideal - probably due to the language barrier - and so we had a very slow check in. But this was made up to us by a free round of drinks in the bar. The location is good, but as Shanghai is a sprawling place you will still need to get cabs to most places. The hotel concierge are very helpful in writing down name places in Mandarin. This is essential as most people speak NO English. Make sure you have the hotel card with you at all times so you can get home.

We stayed on the club floor - which had a 24 hour lounge with food and drinks. It was very nice, but probably not worth paying extra for.

Good location, especially since the IFC mall (just superb luxury brands in there) is around the corner. I loved Gucci and Dior shop. Beautiful facilities, to highlight the bathroom, with a bathub surprisingly pleasant with bund views, that was top notch!
Service is very friendly, Ritz is together with Park Hyatt the place to be in Shanghai!

Shanghai offers a wide range of 5 [and 6] star hotels for your stay - all have their pluses. This new Pudong side Ritz offers many advantages - beginning with the stunning views of the Huangpu river, historic Bund and the Pearl Tower... all from 50+ stories. The hotel is located in the new IFC luxury shopping mall and business center, and a short [<10 min] walk from the Line #2 metro as well as long riverfront boardwalks. The hotel bar at the lobby entrance [on the 52nd floor] provides great indoor views, while Flair on the 58th floor has outdoor seating with breathtaking city views. Recent changes at the Chinese restaurant Jin Xuan have measurably improved the quality of meals, while the wait staff continues to provide outstanding service. Rooms are spacious and comfortable - and the hotel manages to cleverly blend classic Shanghai art deco themes with modern hotel designs. It all works in a very classy Chinese way.

Several folks long for the days when the Puxi [west] side of the river afforded the quaint, tree-lined stay. Things have changed in Shanghai, you are now more inclined to be surrounded by western tourists in Puxi and find yourself sitting with a far greater number of Chinese travelers in Pudong. Pu-Jersey it's not any more. On that note, look for several excellent additional dining opportunities on the 4th and 5th floor of the IFC mall - both western [such as Morton's of Chicago] and Asian [Chinese, Japanese, Korean, Vietnamese and Thai]. In fact Lei Garden may arguably offer the best dim sum in the city.