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Waldorf Astoria Shanghai on the Bund: Guest Reviews

5.0 of 5
No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China
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Waldorf Astoria Shanghai on the Bund
Ranked #3 of 2,715 hotels in Shanghai
4.5 of 5 stars 170 Reviews
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170 reviews from our community

    Trip type
Traveller rating
    137
    24
    4
    3
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Date Rating
Shanghai, China
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Fabulous experience”
5 of 5 stars Reviewed 22 February 2012

My first experience was the birthday lunch with colleague at Grand Brasserie. The servers were very attentive. Food was good. They have a lunch combo that's very good value. Because it was my birthday, they also sent us a cheese cake. Then I stayed there with my significant other for the evening. First went to the Long Bar, the ambiance was very good, jazzy with live music. There was an oyster bar but we didn't try. The room was excellent - it was not very big but compared to the other hotels I've been to, but I think Waldorf Shanghai has paid attention to details. I especially liked their walk-in closet. The bathroom was spacious with Ferragamo toiletries. I liked the marble floor in the shower room and the hair drier with the changeable diffuser - good small details. Also, the fresh loquats in the room was a nice touch. The breakfast - good selection of food and fruits. I wouldn't say they have the largest selection but the food quality was good. In conclusion, I'd recommend this hotel. Heard they also have nice brunch on the weekend with free flow champagne - never tried that though. :)

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kemer
Senior Contributor
30 reviews 30 reviews
Reviews in 24 cities Reviews in 24 cities
53 helpful votes 53 helpful votes
“Sense of Grandeur…”
5 of 5 stars Reviewed 20 February 2012

We stayed at Waldorf Astoria Shanghai for four nights between Dec 27-31,2011. The Waldorf Astoria is top notch luxurious hotel, very centerally located right on The Bund.
The spacious and elegant rooms, with an overall sense of grandeur, stunning views on upper floors, a beautiful all marble bathroom, separate walk in closet, have the latest technology eleganty and very practically blended in. The two jars on the dresser, one filled with cookies and the other with mini chocolate balls (one day white, the other day dark chocolate) and refreshed every day was a pleasant and surprising gesture. The fruit platter was refreshed everyday, with a different kind of fruit each time. Attention to detail was present and obvious in every corner and service of this perfect hotel.
The breakfast which was easily one of the best we have experienced in all of Asia, The excellent bar, diner choises and quality, the personalized and elegant service really impressed us.
This is definitely one of the very best hotels we stayed so far…

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beijing, China
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Exquisite in every way”
5 of 5 stars Reviewed 14 February 2012
4
people found this review helpful

Simply put, we have never experienced this level of luxury combined with highly attentive, yet discreet service. My wife and I recently spent a long weekend in Shanghai (traveling in from Beijing) and chose to stay at Waldorf Astoria over other luxury properties, mainly due to location.

It's hard to add much more than what everyone else has shared, however here are a few facts/thoughts:
- Facilities: attention to detail at every turn, from crown moulding to wall coverings to art work to the seamless integration of technology
- Service: highly attentive, and very discreet - unlike some Asian hotels that 'smother' you with service; extremely thoughtful
- F&B: breakfast was incredible, with a diverse selection of Western & Asian foods, fresh flavorful fruits (not a given in China!) and delicious pastries. Long Bar was a great treat with live music, incredible cocktails, and tasty food.
- Location: best in Shanghai. Period.

Bottom line: WA on the Bund is well worth the money (or Points).

Finally, a big "THANK YOU" to Elly (front desk mgr) who assisted in making this first visit to WA & Shanghai an exquisite experience.

Room Tip: Tower, High Floor, view of Pu Dong (we stayed in 1810)
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beijing
Senior Contributor
26 reviews 26 reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
“Bringing Old Shanghai into the 21st Century”
5 of 5 stars Reviewed 10 February 2012
2
people found this review helpful

Pitch perfect restoration of the heritage clubhouse on the Bund. Tower rooms are luxuriously comfortable with over-the-top bathrooms. Superb integration of high tech into warmly elegant traditional decor. Welcome respite from designer trendy. Highest floor views toward Pudong are stunning. Lavish breakfast buffet. We stayed three times in 2011.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Lap of luxury”
5 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

We have stayed at numerous Hilton properties, and this is one of the very swankiest. One might call the decor completely over the top - marble floor to ceiling, sense of grandeur throughout, from the lobby to the restaurant to the executive lounge to the bedroom. The bathroom represents a microcosm of the luxury of the entire hotel: Ferragamo toiletries, TV embedded behind the mirror, lots of marble, toilet lid pops up when you open the door / seat is heated / electronically outfitted. We had a large room with a view of Pudong, gorgeous during the day and at night. Breakfast buffet was insane - freshly baked goods, fruit of all different kinds, eggs to order, Asian breakfast choices, and it goes on and on. Mild disappointments: executive lounge, while beautiful, had limited snack items (I do love my snacks in Hilton executive lounges), and the gym is surprisingly not terribly well outfitted, although the staff is very attentive, as they are throughout the hotel. I will certainly be back.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Waldorf Astoria Shanghai on the Bund

No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China
Price range (per night):* S$397 - 584

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