We stayed in the Red Wine Hotel for 5 nights and thoroughly enjoyed the experience. Contrary to other reviews, we found the staff to be especially friendly and helpful and every request was dealt with immediately and effectively. The rooms are basic but comfortable and there was always plenty of hot water for showers etc. Breakfast was a little disappointing (toast, cold meat, cheese, fruit juice and coffee) but was perfectly adequate. The swimming pool was tiny and not too inviting with floating leaves etc but we were there at the end of the season. However, the courtyard surrounding the pool was a great place to sit and relax.

The location was perfect for us as it was "7 blocks" from the centre of San Rafael (8 AR$ taxi ride from the bus station) and was very quiet at night. The 15-20 min walk into town was no problem as there were various routes to take - all of which had interesting "features". If needed, there were several mini-markets nearby.

There are several trips to be taken throughout the region and the hotel staff will book these for you with door to door service. (Canyon Atuel was the best although involved a long day and do ask for a trip with the appropriate guide. We didn't and spent a fascinating day with 10 Argentinians trying to translate for us!).

The nearest resturants were in town and we preferred La Fusta (near juncion of Av H Yrigon and Av Moreno) because of the very friendly service and choice of food. There's also a wide range of cafes, bars etc to suit every taste - especially at night when San Rafael really comes to life.

In summary, the Red Wine Hotel is a boutique hotel situated in a quiet residential area but which has most of the necessary facilities - including free internet access. It does not have the large international hotel paraphenalia but a much more intimate feeling. We would definitely stay here again