I read that some rooms were not updated but the rooms on the 4th floor, overlooking the pool were VERY nice and immaculate. (430-441?) I think rooms with 01-20 are on the street side with traffic noise. There was a wedding the night we came and the restaurant should have been closed. The hostess tried to waitress but had NO English and chicken pizza became chicken soup.But, it was delicious. Breakfasts are a very good buffet of Asian and Western items. Stayed 2 nights and really enjoyed it.

Stayed here as I run an Orphanage Foundation and there is a lot of need so we come in and out. The hotel is one of the few that actually has a taxi service to and from it most others are served by motobike only. The lobby and the pool are ok (pay a lot for the internet, breakfast is poor the hotel needs to be upgraded for what they charge as other hotels with comparable prices throughout Thailand are MUCH better.

We requested to be moved 3 times - roaches in the first room with stainson sheets and carpet, second the same only with broken old furniture - last room only a bit better - we slept in our clothes - we switched from alocal B&B but shouldn't have as anyone for a fee can use the pool.
front desk not overly friendly didn't like us switching rooms and the breakfast - we could have easily skipped! Fitness center had only a couple broken 30 year old rusted machins - it was a joke.

This hotel gives great value for about 1500 Baht. We took the deluxe room for a couple of Baht more and that was probably well worth it. The room was recently decorated and we had a very nicet rural view.
Staff was one of the best we experienced in Thailand and most were comfortable with English. It's not the hotel or location you would want to book to spend 2 weeks but great for visiting the area for a couple of days.The restaurant is OK, nothing special but reasonably priced.

I have been staying at the Centara in Mae Sot a few times on business trips now. It is probably unreasonable to expect more than what I have been finding in this part of the country. The rooms are clean and the furniture is OK, you even get a minibar in the room. The breakfast was also OK, albeit the chairs in this room really need replacing now. I like the airy entrance hall, clever design that allows open doors at all times and no need for air conditioning. Slow Internet connections in this hotel, do not try the computer provided in the hotel central area. One request: Please stop the Karaoke singing in the bar - its a lovely place, but one night a week singing would suffice ? Good room rates ensure the hotel is reasonable value overall.