Don't let the negative reviews fool you!! These people just want to complain! Let's get a few facts in line first!! I was there at the same time as the Aug. 18th review and can assure you the pool was not milky cloudy AT ALL! Over a days' use and peope using it, the pool might look a little in need of chlorine (i.e suntan lotion, oil and sweat will do this to a pool). However, this was remedied every day and the pool was very clean and clear.
The units are definitely clean! They wouldn't even allow us to check in until they knew positively that our unit was clean and even then we were able to double check it. Towels are actually folded and fanned, hanging on the wall in decorative style like you might see in an upscale hotel. Very cute!! Not to mention by the second day, they delivered clean fresh towels and we didn't even request it since we were in a unit that did not have a washer & dryer! If you have your own washer & dryer in your unit, expect to wash your own towels. This is not an "all-inclusive" resort, it is however a home away from home. You can cook your own food in your own unit and wash clothes in your own unit if necessary without having to spend a ton of money eating out (which you will do in Orlando, FL even at McDonald's) or washing clothes. If you're looking to have people fall all over you doing things for you stay at the Hilton Hotel and pay $300/night!
As for the "check off" list, yes it is a little lengthy. This is a sheet that you should be filling out upon your arrival & check-in. This is an "accountability" sheet of items located in your unit. You just have to take a few minutes, go through each room and check off the items on the sheet that ARE NOT there. This is for your own security. Each unit should have these items complete and if they are not there, this benefits you so the resort owners know exactly what is not in the unit when you arrived, therefore you are not charged for something when you leave that is missing.
As for the "roaches" a couple reviews refer to...lol...these are not the roaches you are thinking about. These are Florida's notorious "palmetto bugs". These bugs are EVERYWHERE this time of year in FL. You may see one or two of these inside and out of this resort and every other resort in FL no matter how upscale the resort is!
Overall, we were there for 4 days and had an absolutely wonderful time! And met a great woman and her young son that we became friends with! The units are clean, property is quaint and quiet, so much room in each villa it's almost sinful! We had unit 1029 which is a five bedroom. The unit was kept at a constant 75 degrees. During the day it would get a little warm because of the large sky-lights in the upstairs ceiling...at night it was perfect!
My only complaint?? We had 8 of us in the villa (6 of whom were teenagers) and only 1 27"TV. In a 5 bedroom villa. who does this??? LOL!