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BEST WESTERN Southside Hotel & Suites: Guest Reviews

2.5 of 5
4580 Collins Road, Orange Park, FL 32073
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BEST WESTERN Southside Hotel & Suites
Ranked #8 of 12 hotels in Orange Park
3.0 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    7
    2
    3
    6
    3
Date Rating
Metro DC
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“GREAT hotel, very pleased!”
5 of 5 stars Reviewed 17 November 2007

We were very happy with this hotel! We had the room with one queen bed. The room itself and the hotel in general were very clean. The decor in the room was beautiful and looked new. A bit short on drawer space, but it was fine for a 3 day trip (I always overpack!). For a longer trip, the storage might be a problem. The bathroom was really clean and very pretty - marble floors. The sink was outside the room so one person could be using the sink and mirror while the shower/toilet was being used, a great convenience. The bed was absolutely heavenly, and I wanted to steal the mattress and take it home with me. Linens, etc were all great.

They have a continental breakfast that was very nice. Eggs, bacon, sausage, pancakes, and yogurt, cereals, pastries, etc. Not gourmet, but probably everyone can find something that they like. Nice large sunny room with tables and chairs and a TV to eat in.

  • Liked — Clean, great beds, great decor, nice layout
  • Stayed November 2007, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Oregon
1 review
“If you don't like cigarette smell, don't stay at this hotel”
1 of 5 stars Reviewed 14 November 2007

I originally read the reviews for this hotel and even though there was mention of cigarette smell, we decided to stay and made reservations for 5 days.
When we checked in and got to our room, it reeked of cigarette and stale smell that was in the curtains, bedspread and furniture. The ottoman had dirt stains on it and the floors were dirty as well. We decided to stay the night but checked out the next morning cause we couldn't take the smell.
When we checked out, the manager did apologies and even mentioned that it's hard to keep smokers from smoking in the halls that eventually make it into the rooms.

  • Liked — nothing
  • Disliked — everything
  • Stayed October 2007, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Exactly as the travelers' say”
5 of 5 stars Reviewed 11 August 2007

The hotel was excellent just as the comments of travelers stated. I definitely would go back when in Jacksonville and highly recommend it. Good breakfast, nice staff, and within distance of everything yet not too close.

  • Liked — The excellent care taken in the layout and cleanliness of the hotel
  • Disliked — 11:00 a.m checkout
  • Stayed August 2007, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask 49Denise about BEST WESTERN Southside Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ga
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Would stay there again”
5 of 5 stars Reviewed 4 July 2007

Stayed 2 nights and very pleased with accomodations and staff. Rooms were large and comfortable and the hot breakfast can't be beat. It's away from the crowded Orange Park main business area but only a couple of minutes away. The A/C is offset from the beds and doesn't blow across them like in many motels. Good value.

  • Liked — location and great hot breakfast
  • Disliked — lights from outside floodlights at night. Maybe affect just certain rooms?
  • Stayed July 2007, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
spokane
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“oddly smoky but staff very helpful”
2 of 5 stars Reviewed 10 March 2007
1
person found this review helpful

I read the reviews and was happy to find a non smoking hotel. I was surprised to see so many smokers staying there. everything does smell of smoke, maybe just from their clothes. when I checked in, my room absolutely smelled of cigar smoke. I had been strictly warned upon check in that I would pay a fine if I smoked. I have respiratory disease so was thrilled to find a non smoking facility. the elevator smelled of smoke. when I opened the door to my room I was overcome with the smell of cigars. I just don't understand why so many smokers would flock to a hotel listed as totally nonsmoking. the parking lots were FILLED with people smoking. it was odd. I went to the front desk and requested that someone come to my room to note the smell so that I wouldn't be charged. it's 100 bucks fine so it was important to me. the clerk agreed that it smelled of smoke and I would not be charged. the room was fine otherwise. the a/c made the smell go away eventually. the staff was very nice. no restaurant but there is a delivery service to a large array of restaurants in the area. food arrived hot, fast and wonderful after a very long travel day. got a good AAA discount.

  • Liked — I needed a specific location
  • Disliked — the smoking smell throughout the property, no restaurant
  • Stayed February 2007, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Additional Information about BEST WESTERN Southside Hotel & Suites

  • Best Western Orange Park
  • Orange Park Best Western
  • Best Western Hotel Southside
Address: 4580 Collins Road, Orange Park, FL 32073
Price range (per night):* S$74 - 93

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