Outstanding!!!! The customer service at this hotel is fantastic! We booked a 3 day stay to celebrate our 30th anniversary and the staff went out of their way to make us feel welcome and comfortable. Chris went above and beyond to make sure we had a GREAT room with a view of both the lake and pool. And a balcony to boot. Also great advice on things to do and see in the area. The room was very clean and the beds and pillows are so comfortable, we realized we needed to get a new mattress, just like theirs! The breakfast was top notch and great variety each day. We cannot say enough how much we appreciated the hospitality and are looking forward to visiting again as we still have shops to visit!! Thank you to everyone who made our stay Wonderful!! Greg and Tami Musgrave New Port Richey, FL