My girlfriend and I needed a break from South Florida (Broward) and wanted to revisit the Charlotte Harbor area and the Wyvern Hotel from a couple of years before. First off, let me say that if you are looking for a class act hotel, very comfortable and within walking distance of some great restaurants, you can do no better than the Wyvern. We love it and will be back.
The pros & cons:
Let's start with some minor, but important cons.
The television A/V system has known problems which need to be corrected NOW! I don't want to hear that the engineer is currently off-property. Get your system fixed. Also, the flat screen TVs are a bit small for the rooms, being only about 30". Update to 42" or better, but at least make sure the AV system works flawlessly!
The pool heater was not working, and the pool temps were around 75. Heated pools should be around 85 or better. Again, I don't want to hear on the weekend that the hotel engineer is not on site. Fix things, or find a better engineer!
Again for the pool area; BUY BETTER, LARGER POOL (Beach) TOWELS! The cheap hand-towel sized pieces of cloth currently available absolutely SUCK!!! (sorry, but they really are a joke).
Finally, the entrance portico really needs to cover the place where people are trying to load/unload. Any chance of some improvement?
The Pros are almost too numerous to mention.
A great staff, everyone very friendly and helpful.
A very clean and comfortable hotel. The maid staff is great, the rooms impeccable, and the Sealy Perfect Sleeper beds are wonderful. Also, the blackout drapes are amazing! If you want or need midnight at 9 a.m., it works!
Also, the hotel is adjacent to Hwy 41 North, with traffic accelerating over the Peace River bridge. Except for a few Harleys or mini-rocket noisemakers, the large windows don't allow for much, if any, noise. Very quiet rooms. Thank you!!
One of the coolest rooftop bar/pool places in Florida. Nice view, great staff, fun venue that is also open to non-guests. Would be better if beverage waiter service was available poolside, but still a very cool place to spend a sunny afternoon.
We hope the Wyvern management will take care of the small issues that keep this excellent 4-star hotel from being SW Florida's best 5-star attraction!