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Reviewed 31 July 2014

My wife and I stayed here while attending a family reunion. We stayed 3 nights. On the first night we experienced problems. The shower door broke with the top piece almost hitting my wife in the head. We had to help each other put the door in place so it would close and help each other open the door after the shower because you were kind of locked in. We reported the door first thing in the morning and someone fixed it by the time we got back into our room from attending an afternoon family picnic. However, the door broke again, so we just made the most of it, so we wouldn't have to go through the process of switching rooms with only one night left. The other problems were gnats flying around in the room the whole time we were there. Not a lot of them at one time, but noticeable :especially, after we would kill one after another. We could never figure out where they were coming from. We were on the first floor near an entrance/exit door. I didn't report this until we checked out thinking maybe it was just a random problem. But hope they check into the problem for the next guest. Everything else was great. The room was nice and clean. The bed was very, very comfortable. We would probably stay here again just because the hotel rate was pretty good; even though, I used hotel points for the stay.

Pros:
1. Clean nice room
2. More than comfortable bed
3. Great locations with shopping and restaurants near.

Cons:
1. Shower door kept breaking.
2. Gnats kept showing up
3. Continental breakfast could use a boost. Change up the menu or add more variety.
4. There is a musty odor in hallways and somewhat in the room.

Date of stay: July 2014
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Walter B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sleepga748, General Manager at Sleep Inn Douglasville, responded to this reviewResponded 1 August 2014

I am so sorry for the problems with the shower door. As for the gnats, they left as mysteriously as they appeared. My apologies for the inconvenience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

The rooms have a musty smell and the housekeeper do not clean the rooms throughly. Manager had execuses why things are not right.The bathrooms are cramp and stink.There is only ice machines on the first floor.

Room tip: Do not go to this hotel
Date of stay: June 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Bill T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sleepga748, General Manager at Sleep Inn Douglasville, responded to this reviewResponded 24 June 2014

I was sorry to learn that you felt you had a bad experience at our hotel. We always try our best to make our guests feel comfortable during their stays, and it was sad to learn yours was not the case. My apologies. Perhaps you will give us another opportunity to change your opinion of our Sleep Inn.

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Reviewed 3 February 2014 via mobile

We enjoyed our stay at this "design to dream" sleep inn. Check in was easy and the staff was friendly. Beds were comfortable and the room was clean. Internet was easy to access. Full hot breakfast was delicious We would stay again. Easy access to interstate.

Date of stay: February 2014
Thank xit95i95
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 September 2013

I had stayed at the La Quinta a few feet away from this location (there is also a Holiday Inn Express right there too), but the dates that I needed this time were not available on a last minute trip. A friend had stayed at a Sleep Inn in Montgomery and I remarked how nice it was, so when I saw this one, I figured why not? I eventually took two trips to the Douglasville area and stayed here both times, and it was great. I enjoyed the lower cost, and savings on that was not compromised in quality or service. My room was a quiet nonsmoking room, housekeeping was great, water pressure was wonderful (love the shower!), room decor and size was very good, and the bed was very comfortable with plenty of pillows. Breakfast had a very nice assortment. Staff was friendly and very helpful with any of my requests. Great location right off the I-20, lots of parking, several eateries nearby within walking distance and a Walmart right down the hill. Will definitely be staying again.

Date of stay: August 2013
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nightowl800
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 May 2013

May 11- Attending a College Graduation in the area. The hotel was clean. the bed was comfortable. Micro and refrig in the room. Continental breakfast included. Bagels, Danish, toast, cold cereals, yogurt, coffee, tea, juice. Shopping area right behind the hotel with restaurants close by.
We would stay at this location again, if in the area.

Date of stay: May 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nyccitygal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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