My wife and I stayed there on a Friday night. We had a wonderful evening meal at the INN. Our room was clean and confortable. We enjoyed the stay and plan to visit again.

in december my wife had a great massage here
we ate lunch before, and the meal was good - the server was nice but not too attentive
my wife loved her massage, however
she bought her mom a massage for christmas
her mom thought it was okay, but she had a different massuse

i made a same-day appointment for my wife for a mani-pedi (with a 3.5 hour notice)
weather was bad & my wife had other things on her schedule so it would have been better to do during the week. so 2 hours before the appointment i called back to reschedule, but the so-called manager was rude and unaccomodating. she made no suggestions to accomodate us, and seemed very interested in having us pay whether we could make the appointment or not. i reminded her that i would still give the villa my business, just on a different day. she was stubborn and contimued to insist that no change could be made. she claimed that i should be famliar with their 24-hr cancellation policy (i was not). i wasn't told anything when i booked the appointment either.

rather that make 2 very reasonable customers happy they chose not to. their loss. i'm sure i can find more spas in indy that don't overpromise & under-deliver on service. i will go back when there is new management.

The manicure was painful, and when the employee placed me in the room to dry my nails, she left and never came back. I will never go back. The massage was excellent The greeter and the lady who gave the massage were both courteous and friendly.

I scheduled a spa event the day before my son's wedding with out of town family. I chose The Villa from a large number of possibilities and I am very glad I did. We had facials, followed by a delicious brunch (and bellinis!), followed by pedicures - all scheduled tightly due to the wedding festivities. The Villa did a fabulous job accommodating our schedule, yet making it a relaxing luxurious experience for all. I have since returned once/month for their specialty no chip manicures. Charming physical facilities and staff.