We booked the Deluxe Suite Villa off agoda.com for 5 days and was pleasantly surprised by the upgrade to the Executive Suite Villa when we arrived! To sum up our stay:
Cons:
- Bathroom floor was sandy. Wash/basin area not that clean. Traces of dust and dirt on the complimentary toiletries (toothbrush, razor, etc.)
- The mosquito coils help with warding off those mozzies, but the smell can be a bit too much to bear as all doors were closed with the air-con on. Boyfriend couldn’t stand the stuffiness, so he puts it out every night.
- Wi-fi not working during our 5 day stay. No biggie. Not there for the internet.
- Food was just okay. Unless necessary/lazy, eat out for dinner :)
Pro:
- Staff was very friendly, smiley and helpful all the time. Splendid!
- A complimentary plate of fruits on our first day.
- Private pool was cleaned every day. Weather was great, so pool temp was just nice. Pure privacy, no complains at all!
- By the time we return to the villa in the evening, the staff would have prepared our villa for the night (lights, air-con, bed, mosquito coils).
- Drinking water dispenser in the room.
- Bed is very very very comfortable.
- The villa was supposed to have wi-fi that guests can access from their rooms. They also have this ‘business lounge’ area where they have a desktop, with working internet connection and printer as well.
- Email reply was very prompt from the reservation. They even gave the boyfriend a complimentary birthday cake at breakfast! +++ points here! :)
- Breakfast is served at the villa. You just have to let them know what you want and when the day before, and they’ll come right on time bringing your breakfast to your villa. Not only that, they do take the initiative to set up the dining table for breakfast too :) They have like 3 sets of breakfast: Continental, Western and Indonesian. The boyfriend had the Western, and I the Indonesian throughout our stay. Would advice to go for the Indonesian (either Nasi Goreng or Mee Goreng), was much better than the Western.
Though the villa is a bit dated, but if you need a private, relaxing and quiet place to be, this is it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC