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Hotel and Restaurant Swiss Chalet: Guest Reviews

A. Santos Street - corner Real Street | Balibago, Angeles City, Luzon, Philippines
Hotel amenities
Hotel and Restaurant Swiss Chalet
Ranked #12 of 38 hotels in Angeles City
4.0 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
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    15
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    3
    1
Date Rating
Klang, Malaysia
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Worth the Money and Pleasant”
4 of 5 stars Reviewed 28 March 2011
3
people found this review helpful

To begin with, I’m not into writing reviews until I find that I need some info about the places I’m going to meet by budget.
Not many review about Swiss Chalet unlike other Hotels which always been spoke and write about.
Swiss Chalet worth the money spends and I just stayed in the standard room. It is money saving and delivers what basic needs I would expect. I did stayed at other top rated hotels before this BUT the price keep on increasing.
Agreed some reviewer were mentioning the furniture is kind of run down. Well, it’s not run down but the concept is the olden crafting woods and bound to have scratches and peeling off. To me, it doesn’t bother a bit. Cockroaches’? If you keep left over in your room!
The room is spacious (remember it is a standard room), shower comes with warm water, air-con were very cold at times and need to fiddle the temp setting.
Room is clean, toilet was clean and sink were clean with just missing filter cover.
They provide extra pillow upon request and bed sheets are clean and neat.
Hospitality and customer service was great and the staff really friendly and attend to our needs immediately. The location just a stone throw away from “Field Avenue”. You get a good quiet sleep at night or even a nap at day time.
If one intends to stay around the Field Avenue and to SM Mall, don’t bother to take the trishaw, just walk and some exercise is good. We walk to the Mall all the time.
Perhaps future upgrading is to have a proper closest (currently shared with safe box and too little space). Secondly, have more clothes hangers .The room only provide 2 hangars.
View the room pic which I took and hope you guys have an idea the condition, looks and money you spend. To us money save will give us other needs to spend with....more hooping!
Place to sleep with acceptable condition, Yes, it is Swiss Chalet!!

  • Stayed March 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
18 reviews 18 reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“My favourite hotel in angeles”
5 of 5 stars Reviewed 16 February 2011
1
person found this review helpful

stayed for two nights in feb 2011 in superior room for 1580 peso.the rooms are clean, have tiles,the bed is very comfortable and the room was in general well maintained if you compare to other properties in the philippines.
The location is perfect,straight in the middle of everything.Staff is also very friendly.
Minibar prices are too high and also the food in the restaurant is too expensive,that is why i didnt eat there.
Wifi was free and very fast.
Showerpressure was a little weak.

  • Stayed February 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London
Top Contributor
55 reviews 55 reviews
Reviews in 23 cities Reviews in 23 cities
40 helpful votes 40 helpful votes
“Comfortable place to stay in an action packed bye lane”
4 of 5 stars Reviewed 23 January 2011
2
people found this review helpful

This place is a bit difficult to find first time - take the left turn after hotel Amsterdam, and you will find a long bar and restaurant that seems to have popped out of the swiss alps. A small hotel (hardly 2 floors). But very happening. The restaurant is good, always filled with foreigners - mostly Europeans and Americans.

(Balibago has specific hotels that are favourites with Japanese, Koreans, Europeans... their menus and languages used at the entrance are an easy way to figure this out).

I had booked over the phone, which was a good thing as it was a long weekend and Swiss chalet was full when I arrived at Balibago. (PS - the "chalet" is a misnomer as these are just rooms - the rooms are not plush like some of the hotels here, but are comfortable, air con is good, and baths are clean) First of all, this is NOT Angeles city, but a small town 15 minutes jeepney ride from Angeles. To come from Manila, the best way is to take a air con bus (Bunny, etc - any major bus company. the buses are very comfortable, air con, and take about 3 hours along the highway). Just tell the conductor you wish to go to Balibago - he will tell you where to get off (it is the stop after SM Angeles). From there you can take a Jeepney (I always prefer this as it feels more homely and there are always a lot of peopel to talk to) or a taxi or a motorcab (Motorcycle with side car). Either ways, it takes about 15-20 minutes and they will deposit you to Fields avenuye - which is the spinal cord of Balibago.

Swiss chalet is better as it is close to the smaller bars - away from the cash sapping main street ones. The staff is good and friendly. A motorcycle stand just outside the hotel is convenient (many tourists also hire a mobike for a day or two to drive themselves).

For food at odd times, there is an excellent sandwich and breakfast stall on fields avenue just 20 steps away - it serves breakfast 24 hours! (Yes - you heard that right!).

The time when Balibago is emptiest is usually morning - 7 am to 11 am. The place dons its most festive attire and is crowded from 10 pm at night upto 4 am int eh morning.

  • Stayed June 2010, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kota Kinabalu, Malaysia
1 review
1 helpful vote 1 helpful vote
“Always Friendly Staff”
3 of 5 stars Reviewed 21 February 2010
1
person found this review helpful

The staff are always friendly and helpful and the location allow me to get to the shoping or the pub easily.

Stayed February 2009, travelled solo
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Kahului, Hawaii
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Not recommended”
2 of 5 stars Reviewed 11 November 2009
2
people found this review helpful

Stayed at the Swiss Chalet three nights. Two nights in a standard room and one night in the Suite. Standard room was just ok.. Clean and basic. All furniture is chipped and wallpaper is peeling at several places. Towels were very old and a couple of the towels had huge holes. These towels I would have thrown away at home. Opened curtain to window and the rod fell off....held together by rubber bands...took awhile to get the rod back up on the window. Split type AC so the room was cool and confortable. Standard room was quiet and I wasn't bothered by external noise. Room was ok but wanted to get something better. Changed room to the Suite and then I really had problems. The bathroom is upstairs. Toilet ran slow and was clogging. Staff came twice to clear the clog. Three overhead lights were out so at night can't see into the main closet. Maintenance changed the lights but still the main light in the middle of the room is out. Remote controls for the TV/cable not working...held together by tape. Really, I'm not joking here! Saw a huge cockroach crawling around the stairs but that didn't bother me since I'm from Hawaii. Suite is huge but the furniture is very cheap looking and not well maintained...furniture is chipped, frayed in may places and since the room is on the top floor very hot during the day...airconditioner located in bathroom upstairs but when you ran it it was sooooo loud. Too many problems. I requested another room change but they were full. I move to another hotel nearby and it was great...felt like I was back in the USA there. The staff in the Swiss Chalet is fantastic...very nice and helpful. I repeat, they really tried to help me with the problems...it's just that the hotel is very run down and it looks like the management isn't trying to maintain the property at all. Not recommended. Strongly suggest you stay somewhere else.

  • Stayed October 2009, travelled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hotel and Restaurant Swiss Chalet Also Known As

  • Hotel Swiss Chalet
Address: A. Santos Street - corner Real Street | Balibago, Angeles City, Luzon, Philippines

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