I had low expectations of this place because of what I'd read online. Actually, the place was perfectly adequate. We were only sleeping there one night and it was close to our destination. Since we were not spending much time in the room, we found it to meet our needs. I traveled with my husband and teen daughter. We had two double beds, which were not the most comfortable I've ever slept in, but it was ok. The room and bathroom were both clean. It's basically minimalist with just soap and shampoo on the sink. True, there were some minor cosmetic problems here and there but basically just what we needed and ok value for the price. They also serve a simple juice/coffee/bagels/ kind of breakfast, but it saved us having to go elsewhere.
Owner seemed pleasant and helpful.

In July, 2008 we booked 2 nights at this hotel. We reviewed the information on the website & found it to be suitable for my family (2 adults, 2 kids). We booked the 'suite' thinking it would give us the most room, a kitchenette, etc. When we checked in we were very disappointed -- understand, I knew we were not staying in a luxury hotel -- but, I do expect clean, bug-free, what was advertised, etc... and good customer service. Upon arrival, we saw a room in the middle of renovations, bugs, ant traps everywhere & no appliances in what was supposed to be the kitchenette (they did bring us a portable small refrig & microwave).
Without getting into a long saga, I went to the office to discuss a misunderstanding we had regarding our room rate. It was there that I met 'the owner'. He immediately started to verbally attack me - when all I did was ask a question. He was extremely rude, talked down to me, put words in my mouth, etc.... while the very polite, nice hotel manager tried to talk to me and was obviously very embarrassed by this guy. He actually pulled a sign off the wall & changed the room rate from what it was when we checked in and said it was wrong. He also said that the website is wrong, but that is not his problem. He ranted on and on about how his hotel was 'not 5 star' (duh) and I can tell you it is not even close. He talked down to me & seemed to have a big problem talking to a woman (the manager told me this is both a cultural & personality trait of his, he refuses to talk to women, only men). His young child was there & he continued to yell at me and tell me what an awful person I was, how I expected everything free (while we had already paid for the room), etc. He questioned if I worked (I run my own company, but didn't tell him that) as if I have no basis to talk to him about 'business'.
Let me sum this up - please don't give this guy your business. I heard there is a new hotel in Pittsfield, NY which is less than 10 miles from this place. He is inconsiderate and rude & has no skills in customer service. He is discrimatory against women & his hotel is undergoing desperately needed renovations. He deserves to learn a lesson from these experiences..... maybe there is hope for change for someone like this, but I doubt it.

This motel has people on welfare staying there. The owner treats the people on welfare as second-class guests. He tells them not to talk to the paying guests. The wireless internet was constantly going down and you had to beg the owner to reset it and he took his time in doing so---sometimes made me wait a few hours. Tells welfare guests to have continental breakfast at 9 AM instead of 6 AM like paying guests. Swimming pool is only open when owner feels like opening it and usually it is only open when his relatives come over. The owner has an extremely poor attitude in the way he treats people. There are better motels across the line in Massachusetts.