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Travelodge Inn and Suites, Latham Circle: Guest Reviews

2.0 of 5
831 New Loudon Rd, Latham, NY 12110
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Travelodge Inn and Suites, Latham Circle
3.0 of 5 stars 34 Reviews
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34 reviews from our community

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Traveller rating
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Date Rating
dmgbpg
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Rooms bad/Staff Friendly”
2 of 5 stars Reviewed 5 December 2011

I gave this motel an overall rating of poor instead of terrible because of the friendly staff. This is an old motel that is desperately in need of renovations. We have been trying different accomodations as my daughter lives in the area. This was cheap but, I would much rather pay the extra $20-30 a night even though we only use the room to sleep and shower. We had 3 rooms in 24 hours. The first room was room 105-ughhh another review said if you get it fight about it. No, if you get it just leave. It is awful the subfloor seems rotted under your feet, noticable water damage on the carpet coming out of the bathroom, mildew on the wall and an awful mildew, mold, musty smell that was overpowering. The next room was a jacuzzi sweet (I will say they did move us to this room at no extra charge when I complained about room 105). This room normally rents for $139 (well over the cost of the beautiful Holiday Inn Express up the road). The jacuzzi room was cheezy-cleaner but in need of repair. The third room was okay-not as clean as I would like but, not filthy and appeared to be updated a little more. I would have been okay with the old needing updating but, the place needs to be cleaned desperately. Also, I was traveling with my mother and there were some really weird things going on in the parking lot in the back. I must say I didn't feel particularly comfortable returning to the motel after dark which is what we did every night, as we were spending all of our time with my daughter and her family.

The breakfast was okay-cereal, oatmeal, fruit, danish, and make your own Belgian waffles although the area by the waffles dusty and dirty. Additionally, the staff was very friendly and attempted to accomodate me as best as possible.

Overall I wouldn't recommend staying especially if you have any allergies or breathing issues. I was at the doctors office by midweek of my return because the stay in the motel prompted some breathing issues from the mold/mildew.

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask dmgbpg about Travelodge Inn and Suites, Latham Circle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fenton, Michigan
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“The Picture of This Hotel on here Is Deceiving!”
1 of 5 stars Reviewed 9 November 2011

We saw an ad in The Room Saver magazine and thought the price was right as thou we were checking in late and getting up early. The picture attached to this search is very deceiving. That is not the hotel we pulled up to. There was no pic in the ad. When we pulled in we were very hesitant but thought we would check it out. The advertised $55.00 room was actually $129.00. The desk woman was rude and the two other people in the dingy front desk area were very creepy looking and seemed to be loitering and using the free internet. We left quickly and didn't look back!

Room Tip: Go Next Door!
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  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marilyn12110, Owner at Travelodge Inn and Suites, Latham Circle, responded to this review
22 November 2011
Your November 9th TripAdvisor Review sure got our attention.

Rude Front Desk Service Rep – We apologize for the wrong impression our Front Desk Representative presented. Usually, our staff members are very courteous and professional. We have a new Front Desk Rep. I am not sure if she was the one who was behind the desk when you arrived. If so, her demeanor may have been a result of nervousness rather than rudeness.

$129.00 Rate – The $129.00 rate quoted to you was for a King Suite with Jacuzzi. Since, I do not know the day of your arrival, I am not sure if we had the Standard King available. The picture in the Room Saver is one of 5 King Rooms we offer for coupon rate.

People Loitering and Using the Internet - We have a computer (Business Center) in the lobby area for our guests’ convenience. We do have a sign allowing only 15 minutes due to the volume of users. Not sure who was using it at the time but we do have many guest (some construction workers) that use it.

The word “DINGY” has never been used when describing our Travelodge and we would like to understand what generated this reaction. “OLD” - - we understand as we are at least 25 year old exterior property. I am sorry that you did not have an opportunity to see our guest rooms. All the guest rooms offer High Speed Internet, HBO< cable, refrigerators and microwaves, safe's,coffee pots and. hair dryers. Many of them have been updated and are meticulously clean. . I apologize for your experience and wish you had a chance to actually see our rooms.
We're not always perfect and appreciate your feedback so we can identify our problems.
Thank you for that.

Rocky Cocca Owner
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“Never again!”
2 of 5 stars Reviewed 24 October 2011

Booked this for a trip to visit family, based on the pics it looked like it had been updated and renovated. I want to know where the rooms in the pictures were! This place seems more like a transient hotel rather than someplace to stay for a vacation. There were people sitting in front of their rooms drinking and smoking almost every afternoon, the cleaning staff wore nothing to identify themselves and pushed linens and other room supplies in grocery carts. The heating / ac unit in the room was disgusting! My friend literally went and bought Lysol to clean it because any time you turned it on dirt, dust, and a foul odor streamed from it. This place may have potential if it is ever renovated to match the pictures on the site, but right now it looks like it could be featured on an episode of Intervention.

Room Tip: Choose a room at a different hotel.
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  • Stayed October 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Marilyn12110, Owner at Travelodge Inn and Suites, Latham Circle, responded to this review
22 November 2011
I would like to take a few minutes of your valuable time to address the issues mentioned in your review. We're not always perfect so your feedback is important to us & we appreciate it so we can be better for the next guest.
Usually, our Cleaning Staff wears name badges. Perhaps, you didn't notice them or the badges were “hidden” under a jacket or sweater because we are an exterior hotel. Being an all exterior hotel, the staff dresses warm and uses the grocery carts to pick up the used linens from the rooms to transport them to laundry. They handle better then the conventional linen carts. About the People Sitting in Front of The Hotel – We did have contractors who were in non-smoking rooms. The smokers, who occupied non-smoking rooms, do go outside to smoke and visit with their piers. We apologize if this projected the wrong impression.
I have no excuse for the air conditioner and this is not acceptable to us either. Since your stay, we have conducted a routine inspection on all the air conditioners throughout our property. As far as the Misleading Photos – Since, I do not know what room you were in, it is difficult to address this issue. Many of our guest rooms have been upgraded. The photos were definitely taken from the rooms at our Travelodge Inn & Suites, Latham Circle location. A personal response is on it's way to you for your inconvienence.

Rocky Cocca
Owner
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Kaplan, Louisiana
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Scarey!!”
2 of 5 stars Reviewed 2 October 2011

We were traveling for 13 days, and this was the only time I was scared in the U.S. My room was decent, but my friend had a room in the back and it smelled like dry cleaning fluid. It was really bad!! Old and musty too. We had a very big gap in our door that we stuffed with a towel. Any small critter could have slipped in. Would not recommend this hotel. They served compliementary breakfast but the lobby did not look very clean.

  • Stayed September 2011, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
20 helpful votes 20 helpful votes
“Decent Place to Stay for the Price”
5 of 5 stars Reviewed 12 September 2011

We usually stay at this hotel when traveling to the Albany area. Rooms are usually very clean. Beds are comfortable. Bathrooms remodeled fairly recently. They offer a basic quick continental type breakfast (coffee, cereal, toast, pastry, etc.). Pool is nice in the summer. Rooms are HUGE. No particular handicapped rooms, however all rooms appear to be wheelchair accessible. Staff is very friendly and helpful. I believe an airport shuttle is available (although we have never used it.). High speed wireless internet, basic satellite tv with HBO. Beside a microwave and coffee maker, there is a refrigerator in every room which can be convenient. Close by many restaurants and attractions. I cannot really think of anything on the negative side. I would absolutely recommend this hotel for single night or short stays.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Travelodge Inn and Suites, Latham Circle

831 New Loudon Rd, Latham, NY 12110
Price range (per night):* S$74 - 132

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