I booked the lakeside to cater a small birthday party for 20 people, back in April, for a date in late July. The manager told me he was under renovations and assured me that it would be no problem. I could not reach them after that until the week before my trip. that should have been a dead giveaway. When we arrived, the deck was dirty, cigarette butts everywhere, spider webs covered the picnic tables. They charged me $500.00 for the food: nachos, spagetti, 12 pieces of shrimp and corn and it was cold and absolutely unedible. There was no service except a young girl who disappeared five minutes into setting up. We did the best we could under the circumstances, but I wanted to cry. It was my daughter's first birthday and I had all of our family join us for dinner from the city. I called to talk to the Manager, Ryan, and he apologized profusely and told me he would refund some of the money. Well I called back a few days later and his story changed, and suddenly he had an emergency and he would call me back. That was over 4 weeks ago. I don't want anything back I just hope to spread the word about the poor management and inexperience I dealt with and hope that no one else has my experience. Its a shame too, because the lakewiew is beautiful. Stay AWAY!!!!!!!!
- Lakeside Hotel Montauk
