We had asked for a non-smoking room on the phone, when we arrived, they gave us a smoking room. There was a dirty ashtray on the floor by the head of the bed. The toilet wouldn't flush. There was no clock in the room (although they did have a wake up service). The bathtub was so bad that I decided to wait and shower when I got home. It was dirty, there were cigarette burn stains on the edge, it was just gross. I wouldn't walk barefoot in the room, the carpet was so gross. We should have left but had already paid in cash. I guess you get what you pay for, but come on..... nothing needs to be that bad. (and to the person that said there were no drinking glasses, consider yourself lucky!!! You wouldn't want to drink out of anything there)

Scheduled to fly out on December 23, 2008, I had to change my itinerary to December 24; I stayed at Motel 6 because it was close to the airport. Bed was hard, hot water in shower did not work, no drinking glasses in the room. But the worst of it was....BED BUGS. I developed an itchy rash all over my body; the doctor took one look, asked me if I had slept somewhere else; I said the Motel 6 by Rochester Airport; he said, "You have bed bugs!" Horrifying, and they are awful! I called the motel and left a message for the manager to call me back -- he called about two weeks later. Meantime, I called the New York Health Department, but by the time they checked out the motel three weeks after my stay, the room had been cleaned up. No doubt the manager took care of that as soon as he received my first phone message. I am currently pursuing the Motel 6 Corporation for compensation. As usual with big corporations, it is taking lots of my time, and they don't return calls for weeks at a time.
DO NOT STAY THERE! And please e-mail me if you have had problems; something needs to be done.

The staff was very friendly and the laundry room appliances operated very well but other than that I would not recommend this motel to any human beings. Both beds were broken to the point where I put my box springs in the hallway and slept on the mattress. HBO channel faded in and out, no alarm clock, sinks, baths and toilets stopped up easily and either bed bug or flea infestation. It is on a nice piece of property and I'm sure it would be a good place to build a motel one day.

For a one night stay, it was ok. It was clean overall and the staff was very helpful.