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Relax Inn: Guest Reviews

19325 Outer Washington St., US Route 11, Watertown, NY 13601-5317 (Formerly New Parrot Motel)
Hotel amenities
Relax Inn
Ranked #8 of 15 hotels in Watertown
3.5 of 5 stars 5 Reviews
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5 reviews from our community

    Trip type
Traveller rating
    3
    0
    0
    0
    2
Date Rating
Bad Axe, Michigan
1 review
“Nastiest place I have ever stayed!!”
1 of 5 stars Reviewed 2 January 2012

This place was just plain disgusting! First the owners were gone out of town and left some guy that was either drunk or on heavy meds. and what looked like a homeless man to run the front desk...I had to go behind the counter and show the guy how to use the credit card machine. Then he sends us to a room that had not been cleaned, had to go back and get a different room. Finally got a room, the beds were nice and TV was nice, but the room and hallway smelled like "dead old people" my son said.
We had 4 people to our room , and there was only 2 towels, I called the front desk and the guy told me I had to come get them......got to the front door, it was locked, rang phone, beat on the door and no one answered.......7 times we called and went down there! The shower was gross......if you touched the curtain or wall after you were washed, you felt as if you need to start over! DO NOT STAY AT THIS PLACE!!!!! HORRIBLE!

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  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Clean, modern, newly renovated and the host is amazingly nice!”
5 of 5 stars Reviewed 6 July 2011
3
people found this review helpful

We stayed over the july long weekend and stayed in a non-smoking room on the second floor. The room was quiet and overlooked the backyard. The room was clean, modern, and the bed was brand spanking new and comfortable. The air conditioner unit was not noisy and the tv was perfect. For the price (around 65) it was way better value than staying for $150 at the chain hotels in town on the noisy main street.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask foodiesforlife about Relax Inn
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Ottawa, Canada
1 review
“Smelled like urine...seriously”
1 of 5 stars Reviewed 27 June 2011

Just for some background information....my wife and I have traveled to more then 30 different countries. We always stay in cheap places so we're not some upity couple that needs a spotless hotel.

Before paying here, we decided to look for another option but all hotels were booked up so we didn't have much choice. People at the front desk were nice. We got into the hallway and the place stank of urine. We hoped that was just the hallway but our bedroom smelled like that as well. I put the AC on high to help dry out the damp air and clear the smell but it didn't work. The fan seemed to make the smell even worse.

To make sleeping here more bearable...we got really drunk and passed out. The beds were actually clean...but that was about it. Rather then walking on the floor, we laid out towels to walk on instead because I did not want my feet touching that carpet! After spending the night here, I just wanted to wake up and have a shower. There was 4 bars of soap but no shampoo. We asked at the front desk but they didn't have any. Why 4 bars of soap and no shampoo?? Maybe 2 bars of soap and 1 shampoo???

Anyway, pay an extra $30 and stay at a reputable hotel. I've slept in some disgusting rooms around the world and this ranks high on the list!

  • Stayed June 2011, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Relax Inn

  • Relax Hotel Watertown
Address: 19325 Outer Washington St., US Route 11, Watertown, NY 13601-5317 (Formerly New Parrot Motel)
Price range (per night):* S$92 - 106

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