Travelled extra miles there because of indoor pool for kids
Pool was closed - very disappointed

Rooms were very poor, dirty and door did not close fully - loud traffic
Stayed overnight and then next morning at 8am (broad daylight) car was broken into and much of our stuff was stolen

Staff reasonably helpful

Despite getting full refund I would never chose this one again

On my families way back from Orlando, FL, we became tired. I asked my mother to look on the internet for reasonible places to stay in Charlotte. She found this one which was right off of I-77 and had an indoor pool. My husband checked us in ok. We got to our ground level room to find.....the door to the room room not shuting all the way, the lock loose, and you could see underneath the door to the outside. The room smelled musty. The comforters to the bed were very out dated and dirty. The other blankets and sheets were also dirty and holey. For a family of four we recieved two towels to shower with, which were the size of hand towels, and one washcloth. Luckily we brought our own. The indoor pool was dirty and smelled terrible! The top of the tank on the toilet did not have a porcelian top, it had a plastic make due, top. If we weren't so tired from driving we would have just packed our things up and left. Our children were so tired that they begged us to stay where we were. If we travel through this area again, we will definitely not stop at this place. We will keep driving.