This hotel was perfect!! The location was really easy to find, and there was a parking garage very close. We didn't know that the hotel would provide parking until we checked in, and our car was already parked. The price for parking turned out to be the same so it wasn't a problem. The Concierge at the front desk, Kristen, was super-helpful. She booked reservations for us, marked on a map to show us all the places we were planning to visit. She even scored us a discount on one of the tours she booked for us. Breakfast on the terrace the next morning was great! All the other guests that were out there with us were friendly, and the Lady who was serving was great. We all carried on as if we knew each other! Exactly what you'd expect in the South!! I would highly recommend this hotel to anyone!

I returned home last week after having spent 10 days at the Pinckney visiting from England. All I can say is that I can't wait to go back. All the staff, reception and housekeeping, are wonderful. Upon arrival I had a minor issue with my room, I mentioned this to reception and it was fixed right away, by that I mean immediately (thanks Sandy). The location, in relation to the historic district is about as good as it could be, plus its proximity to many other areas of interest, not to mention restaurants and bars.

Charleston itself is an absolute delight, there can't be anywhere else like it, hence my enthusiasm to return as soon as possible, I will definitely stay at the Andrew Pinckney again.

First the good, because every place has something good about it and so does this boutique hotel: The location is wonderful -- just a few blocks from truly great restaurants, great shopping and within walking distance of the beautiful homes along Meeting Street. The rooms are also quite nice. The breakfast bar on the roof-top patio is wonderful and provides a great place to meet other guests.
Now to the bad: If you are going to advertise that you have free wifi, then you better have wifi. We travel a lot and we use wifi and our i-pads to keep up with the busy lives of our kids and grandkids. Each time we were successful in getting onto the Inn's internet port, the service was painfully slow and we were eventually kicked off. We have had this problem at other places, so I called the desk to asked them to reboot the router only to be told that it was only because I was using an i-pad. Unfortunately for them this was a phony answer and I knew it because we had used the i-pads all over the world. I explained that it was the signal and if they bought a $99 range extender or two, their problems would go away. Second issue: We left the room after our first night only to have the maid question if we would want our room serviced. Logical question, you say; but it was the way it was said that made it obvious that she was not at all interested in cleaning our room if we were staying more than one night. REALLY! At these prices, I want fresh towels and wash clothes. Then, there was no shampoo or conditioner left any night other than the first night. Come on! Do you really have to save 25 cents? Third issue: When checking in, we were told that there was a nice roof patio where we could have a glass of wine and watch the sun set over Charleston. Now what would you think? They had wine -- even if you paid for it - right? No. You had to bring your own bottle, which meant walking several blocks to the Harris Teeter, buying your wine and then bringing it back to the patio to drink. Of course, then there were no glasses. Really romantic. Finally: We were lucky in a way. The parking lot at the Inn was full when we arrived so we were told to park across the street in a bank parking deck. We talked to several who were not as lucky and they told us that birds had eaten berries in the trees around the parking lot and you know what that led to being deposited on their cars. All in all, I just think this Inn needs some on-site management that looks at things from a customer's perspective and demands that the staff do a much better job of making the hotel a good experience for guests. Little things do make a difference and they are lacking here.

We stayed at the Andrew Pinckney for a weekend getaway and had a wonderful experience. It is a very cute boutique hotel in the heart of downtown Charleston. It is within walking distance to many restaurants and shops, including the Market. The breakfast was nice with a view of Charleston. The staff was very helpful with restaurant suggestions, directions and reservations (thanks, Kristen!). The room was modern and clean. We were given an upgrade to a town house suite and really enjoyed it. We would definitely stay here again.