I was looking forward to staying at this historic hotel, as we love historic buildings. The young man, with the brown hair, who was working the front desk this past Saturday was extremely nice and accommodating. The other two employees, an older lady with longer hair and an older middle age man with grey hair....were not. They were crabby at best, and their lack of customer service was amazing, considering this is the START of tourist season!
The room was clean, although not the charm you might expect from a historic property. We stayed there over a Saturday and a Sunday night. We did get some sleep on Sunday night, but Saturday night was ridiculous. The noise coming off the street did not lend itself to slumber, even with earplugs! I imagine it is due to the poor to no insulation in the building. The screaming that was going on out in the hall, after midnight, was also not accommodating for sleep. I did call the front desk about the hall screaming, and they did come up and take care of it or it stopped on it's own accord.
Basically, there is no way that I would ever stay here again. The outside of the building is lovely, but the indoor decor is marginal. The main reason I would NEVER stay here again is due to the extreme amount of street noise, lack of shades that would darken a room, and the poor attitude of the staff, except the one nice young man.