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Residence Inn
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All reviews front desk floor to ceiling windows free valet parking oatmeal free breakfast bedroom boardwalk ocean housekeeping inns balconies kitchenette garage
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Reviewed 12 August 2014

I stayed here for my anniversary with my wife and kids. Hotel was very family oriented but not overcrowded. Any service needed was done right away. I would definitely recommend this hotel to anyone who's interested in comfortability, fast service and a kind of frindship with the staff as if you knew them for years. Dewenda and Mykeya at the front desk was exceptional in making sure my anniversary was more than enjoyable. I also appreciate the other staff who helped me with parking, reservations, places to go and so much more. If you're coming to this hotel, definitely hook up with Art, Jerrimi, Julius, Thomas and Quincy. They will complete your trip to expectations you never expected.

Date of stay: August 2014
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank Tiffany N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dwenda M, Front Office Supervisor at Residence Inn Virginia Beach Oceanfront, responded to this reviewResponded 13 August 2014

Thank you for your wonderful comments. Your feedback is much appreciated, and we will do our very best to continue to meet your expectations as well as others. I'm sure it is always a pleasure and an honor to serve you. Individuals like yourself are those whom we owe the success of this establishment. We have a great team of people working together and I'm so thankful to have great people like Mykeya, Art, Jeremei, Julius, Thomas and Quentin working alongside me. Our team looks forward to your return. Thank you for choosing Marriott and have a wonderful day!

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Reviewed 5 August 2014

All rooms face the ocean with unobstructed views from the bedrooms and living spaces. The balcony in the living room, not the bedroom.

Walking distance to many restaurants, and a Ben and Jerrys ice cream store right across street. yay! Bike rentals right across the street too. Lots of seafood choices and Buffalo Wild Wings a block away. Park your car in free valet parking and forget it. You won't need it once you check in.

This is likely a slightly quieter and maybe less crowded section of the beach/boardwalk [cleaner?], and having your hotel room right at the boardwalk/beach with the beach loungers available at your feet is awesome.

The hotel itself is very clean, recently updated and feels newish. Very good service, very good breakfast and coffee. There's offsite breakfast right across the street too.

I rated 4 stars vs. 5 for one reason. The A/C unit exhausts it's heat on the balcony, so if your sitting out there, it's noisy and hot unless you turn it off each time you go out. Minor inconvenience and can live with it and won't keep me from returning.

Room tip: All room have an unobstructed ocean view, so pick a high one if you want to see out further. We stayed on the 11th floor and it was great!
Date of stay: July 2014
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Ka7fns
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dwenda M, Front Desk Supervisor at Residence Inn Virginia Beach Oceanfront, responded to this reviewResponded 7 August 2014

Thank you for your wonderful comments. Your feedback is much appreciated, and we will do our very best to continue to meet your expectations as well as others. Your continued patronage and suggestions are a vital part of our growth. And for that, we are most grateful. I want to assure you that we will continue to do all we can to justify your confidence in our hotel. Thank you again for your comments and have a wonderful day.

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Reviewed 3 August 2014

The staff was wonderful but the air conditioning was not working and we had to change rooms on the second night. Moreover, the stopper in the tub did not work, the handle in the bathroom door was falling off, the balcony had the AC vent blowing hot air on the very small balcony and the AC was loud and also blew directly onto the bed.

Date of stay: July 2014
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank Tonyah C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dwenda M, Front Office Supervisor at Residence Inn Virginia Beach Oceanfront, responded to this reviewResponded 3 August 2014

Thank you for your comments in which you informed us that our hotel did not meet your standards. We are sorry that you experienced this problem and we want you to know we are working to improve our standards so that you and our future guests are able to have a great experience while staying with us in the future. Here at the Residence Inn we take all guest concerns very seriously. While we make every attempt to ensure that our hotel meets every guests standards we apologize that this unfortunate incident was missed by our staff. We are very appreciative that you have taken the time to bring this to our attention and would like to thank you for staying with us here at the Residence Inn Virginia Beach Oceanfront.

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Reviewed 2 August 2014 via mobile

This is why we love Marriott points. 3 nights, ocean front. FREE
Could I find a few things that aren't perfect, yes. Is it worth mentioning. No ! Ocean front ! It doesn't get any better than this. Super friendly staff. Willing to take care of anything you need. rooms are very clean, nice kitchen area with full size refrigerator. Dog friendly hotel with absolutely no residual dog odor. Did not hear any barking.
Excellent restaurant choices directly across street. Pizza, seafood buffet, Ben & Jerry's. Nice oceanfront bars and restaurant within the block. From someone who travels a lot, obviously, to have the points for 3 nights, in high season,
Do not hesitate to stay at this Residence Inn.

Date of stay: August 2014
1  Thank mville24112
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dwenda M, Front Office Supervisor at Residence Inn Virginia Beach Oceanfront, responded to this reviewResponded 3 August 2014

Thank you for your wonderful comments. Your feedback is much appreciated, and we will do our very best to continue to meet your expectations as well as others. Individuals like yourself are those whom we owe the success of this establishment. I want to assure you that we will continue to do all we can to justify your confidence in our hotel. Thank you again for your comments and have a wonderful day.

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Reviewed 30 July 2014

We had an amazing week. So pleased that we could bring our dog! The entire staff was fantastic. Breakfast was a great perk! The only concern is the AC unit blows hot air on the balcony. Loved it so much for our family that we are booking for next summer as soon as we can!

Room tip: We had a penthouse room and the view from the bedroom was awesome!
Date of stay: July 2014
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
2  Thank Maryssa H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dwenda M, Front Desk Supervisor at Residence Inn Virginia Beach Oceanfront, responded to this reviewResponded 30 July 2014

Thank you for your continued loyalty to us here at the Residence Inn as your choice when you visit Visit Virginia Beach, VA. I'm sure it is always a pleasure and an honor to serve you. Individuals like yourself are those whom we owe the success of this establishment. I want to assure you that we will continue to do all we can to justify your confidence in our hotel. Thank you again for your comments and have a wonderful day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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