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Breakfast included
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All reviews front desk pancake maker quiet area the general manager every staff member stay there again great place to stay every morning pleasant stay i highly recommend this hotel sea world ucsd pillows roomy refrigerator downtown starbucks
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Reviewed 22 November 2013

Super neat and clean,the staff was very patient too,especially Ester. Helped me make transportation appointment for the second day, to the detail. Also, I didn't expect the room to be this big, it was really nice.Thanks, I enjoyed my stay here.

Date of stay: November 2013
  • Trip type: Travelled solo
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Thank Jerry Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SD_GM92131, General Manager at Holiday Inn Express & Suites San Diego-Sorrento Valley, an IHG Hotel, responded to this reviewResponded 3 December 2013

Dear Valued Guest,
Thank you for taking the time in reviewing the Holiday Inn Express Sorrento Valley. We are so happy to hear that our hotel had “very welcoming services.” We are also pleased to hear that our property was super neat and clean as well. We strive to work hard in providing exceptional quality service and present a well-maintained property to our guests and we are glad we were able to accomplish just that. Thank you again for reviewing the Holiday Inn Express Sorrento Valley. We look forward to seeing you during your next visit to San Diego. Thank you!

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Reviewed 18 November 2013

Stayed here last weekend while visiting zoo and museum. The king room was adequately furnished, clean and well-kept. The microwave and mini-fridge are a real plus. The breakfast buffet exceeded our expectations with eggs, bacon, sausage, biscuits and gravy along with fruit, pastries, cereal, and juices. There is something for every member of your family. The buffet room gets a little crowded in the morning but people finish up quickly and a table can be found. The buffet attendant Martin works hard at keeping food items well stocked.
We will stay again if we can find a different room. We stayed in room 218 and we could hear our neighbor's shower as if they were in our room. It was loud and noisy. If you are an earlier riser than you should be okay. But if you are trying to sleep in, well be prepare to be awakened.

Date of stay: November 2013
  • Trip type: Travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Thank ralphh909
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SD_GM92131, General Manager at Holiday Inn Express & Suites San Diego-Sorrento Valley, an IHG Hotel, responded to this reviewResponded 20 November 2013

Dear Valued Guest,
We appreciate you taking the time in reviewing the Holiday Inn Express Sorrento Valley. We are happy to hear that your room was “adequately furnished, clean and well-kept.” We strive to work hard in providing a well maintained property and are glad that you took notice. As you mentioned, we do offer a complimentary breakfast and we are so delighted to have exceeded your expectations with the variety of items that we offer to our guests. Thank you again for reviewing the Holiday Inn Express Sorrento Valley. We hope to see you during your next visit to San Diego in the future. Thank you!

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Reviewed 17 October 2013

Very clean and comfortable place and extremely reasonably priced. I stay here very often and this is one of my preferred places. In addition to the place, the people here are fantastic - especially the manager, Elisa Santos! I stayed here last week and there was a power outage in the area which wasn't the hotel's fault. Because of this there was no hot water and I couldn't take a shower. I was expecting only a partial refund but the manager issued a full refund! Very pleasantly surprised!

Date of stay: October 2013
  • Trip type: Travelled on business
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    • Rooms
    • Cleanliness
    • Service
Thank Anjali J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SD_GM92131, General Manager at Holiday Inn Express & Suites San Diego-Sorrento Valley, an IHG Hotel, responded to this reviewResponded 20 November 2013

Dear Valued Guest,
Thank you for taking the time in reviewing the Holiday Inn Express Sorrento Valley. We would also like to thank you for your continuous loyalty. We strive to work hard in providing exceptional quality service so to hear that our staff is “fantastic” is always great to hear. We try our best to accommodate our guest as best as possible so we are delighted to hear that we were able to do just that. Thank you again for reviewing the Holiday Inn Express Sorrento Valley. We look forward to seeing you during your next visit to San Diego. Thank you!

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Reviewed 2 September 2013

Staff was very friendly and helpful. Very niced updated Decor. Double room was very large, with a nice sitting area, and large bathroom. Showers were nice, beds were very comfy with a selection of pillows. Breakfast was included in the rate, and was pretty decent, eggs and waffles available. All in all, we really felt we got our money's worth. We spent 1 night here before spending 3 nights at the nearby Marriott Courtyard (as part of a wedding party). Between the two, I would definitely choose the Holiday Inn Express. The Marriott was more expensive, and didn't include breakfast.

Date of stay: April 2013
  • Trip type: Travelled with family
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1  Thank easnyder
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SD_GM92131, Guest Relations Manager at Holiday Inn Express & Suites San Diego-Sorrento Valley, an IHG Hotel, responded to this reviewResponded 7 September 2013

Dear valued guest,
Thank you for taking the time to write such a great review about your experience with us at the Holiday Inn Express & Suites San Diego Sorrento Valley. We strive to give the best service and quality to our guest and we love to hear what you have to say about it. Thank you for choosing to stay with Holiday Inn Express & Suites, we hope to have you stay with us again soon!

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Reviewed 23 August 2013

I have stayed at this Holiday Inn Express hotel 3 different times in the last number of months. The afternoon/evening check in desk person (Eli) was very courteous and went out of his way to make you feel hospitable at this hotel. He answered everything with a "yes sir". I asked and found out that he was prior military. A great job Eli, very good manners and knows how to treat customers.

I will stay there again

Date of stay: August 2013
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jeff P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SD_GM92131, General Manager at Holiday Inn Express & Suites San Diego-Sorrento Valley, an IHG Hotel, responded to this reviewResponded 3 October 2013

Dear Valued Guest,
Thank you for taking the time in reviewing the Holiday Inn Express Sorrento Valley. We would also like to thank you for your continued loyalty as a guest. It’s always great to hear that we have “very friendly front desk staff.” We strive to work hard in providing exceptional quality service and are glad that you took notice. Thank you again for reviewing the Holiday Inn Express Sorrento Valley. We look forward to seeing you during your next visit to San Diego. Thank you.

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