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Reviewed 15 October 2009

I booked a room for 4 nights at their Mulberry Suites property only to arrive and find that no such property exists. The hotel was booked through Expedia. It took 2 people on the phone for 4 hours in the rain with our luggage to find that Signature Properties could not be reached and we had to rebook our hotel, which as youc an imagine on a Sat afternoon the day of arrival is not easy or cheap in NYC...I was promised a full refund by Signature Properties, but have not received that refund yet.

Do not book with this company!!!

Date of stay: September 2009
  • Trip type: Travelled as a couple
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10  Thank kea1110
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 September 2009

My friends and I rented two short term apartments from them and we both had the same experience. They never fixed any of the problems we had nor did they even pretend to care. This was the most disappointing apartment rental experience I have ever had in NYC. They basically took our money and then ignored us.

4  Thank NycTravelbug09
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.