The main entrance of the hotel is not too impressive...However, the employees are kind, the rooms and toliets are comfortable and very very clean, the breakfast is ok for the price, the elevators work pretty well, the location of the hotel is excellent (very close to the Empire State, Times Square, three different lines of the subway, Madison Square Garden, etc..). Good cost/benefit ratio. My wife and I spent four days there and would come back for sure.

We stayed here Jan 2009. First time in NYC. Staff was awesome! Location was AMAZING!!! It was myself and 2 other girls and we felt safe and secure! Great pizza spot right Nxt door and a hotdog vendor was off the chain!!!!! The room was spacious and very nice size. We had a view right on broadway......will definitely stay here again!!!!!

We stayed here in November and found the hotel clean, room spacious and comfortable.

The block the hotel is situated on at first feels unsafe BUT after a while and once you have your bearing it's fine!

Breakfast is honestly fine, not fantastic but what more would you want suited us. Toast and muffins for breakfast coffee set us up for the morning however take tray out of room and sit in room and look at empire state building room is not great, especially when you have such a great view.

Only downside was the lift, we where on 11th floor so only one lift to that floor but this only downside.

Guys on reception and bellboys were always helpful for trips and tickets etc I would go back tomorrow

we stayed at the Broadway Plaza because of the special January rates. The room was surprisingly large we had a queen and a full. The mattresses were not the high ones and the bedding was old style not the nice down comforters but comfortable just the same. The tv was old and the shower very small but the bathroom was quite large. We arrived early and the room was ready for us. The elevators were a bit slow. The free breakfast was quite good. Lots of bagels, some pastries, fresh fruit, juice and coffee, tea, hot chocolate. It was on the fourth floor which was where our room was . The coffee and tea are available all day. The location was good a short walk to Macy's and Time Square. We arrived by bus so it was six blocks from Penn Station..The staff was very nice and helpful. Good pizza place around the block called Waldy. Metro stop one block away. Would stay again.