While gathering all strange happenings during my 3 days of stay at the Hyatt union square I wanted to title my review "a mixed bag" but when I checked out of this hotel and they tried to stuff into my bill some $150 for "package assistance fee" for handling and storing some 5 packages I ordered to the hotel, that was too much. During this stay I as well as my business partners got stuck in the elevators 3 times, hotel alarm was activated by mistake 2 times and when I've asked for late checkout , front desk guy said they are sorry but the hotel is full, but as soon as I offered payment of half rate, they managed to find 3 rooms for late checkout. The rooms are tiny and with 2 suitcases you can barely walk in the room, the sink area in the bathroom is very small with no room to place your stuff. All in all, this is my 1st and last time in this hotel. And if you ask, they cancelled the $150 fee they tried to charge, lucky me that I've checked the invoice.