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Harding House: Guest Reviews

2.0 of 5
288 Harvard Street, Cambridge, MA 02139
Hotel amenities
Harding House
Ranked #4 of 21 Cambridge B&B and Inns
4.5 of 5 stars 64 Reviews
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64 reviews from our community

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nyc
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great Place in Cambridge, MA...”
4 of 5 stars Reviewed 26 January 2012

Stayed at The Harding House in Cambridge over the weekend and it was snowing...

Very convenient to all shops, restaurants and Harvard Square.

The Staff was very friendly and helpful. They were very aware from my reservation of food allergies and acknowledged the same when I checked in.

Read their website for all their important details and amenities. I personally had not and was surprised after the fact regarding wine and cheese (that was free and available) and breakfast, especially breakfast (Continental). They provide parking, newspapers and magazines including my two favorites, the Wall Street Weekend Journal and The New York Times Weekend edition.

Rooms can use a little work as our sink drain stopper not only did not work, but wasn't even attached to the control mechanism and since I did not find any loose pieces on the floor, I assume it hasn't been attached awhile. Also, the room thermostat didn't ever affect the room temperature, but seemed like the "house" temp was more than sufficient. Their was an additional room heater, it had two temps, the higher temp switch never worked and the lower one felt a bit warmer than a good tube TV warmth might feel. Again, House temperature was fine... Windows did not have storm windows so single panes allow more noise.

Perhaps a higher floor to avoid street noise might be helpful, in my case the hotel considered that a young child was staying in the upper floor area and smartly put us downstairs.

Back to breakfast....

Having stayed in quite a few B&B's you never really know what you are going to really get for breakfast even when the offering is continental, and this experience was the same. There were two young ladies in the kitchen when we got there Saturday morning for breakfast and there was a small sign mentioning South Western eggs and muffin (Not exact title) and in the tray was a single, small muffin. Hmm. I said hello to the two young ladies, expecting that one might come out and explain the breakfast offerings, but that did not happen. I then asked if there was more "egg and muffin" available and one young lady came out and pointed to the lonely little muffin. When I explained that my wife and I were both hungry she put the muffin on a plate and told us we could split the first and she would get more!?

Hmm.

Splitting a small muffin gave my wife the muffin top and me the cold egg omelet and the bottom half....By the way, it was cold and no mention that we could possibly heat it up. Not knowing the chefs intention didn't automatically jump to the microwave as I typically don't but muffins in a microwave.

Perhaps she could have mentioned that?

Anyway 2 (two) more little muffins came out.... There were other offerings for bread or fruit or cereal etc. But I did wish a few more muffins had made there way out of the kitchen.. Again, read their website for more information.

As to noise, it's older home so wood floors everywhere and though wonderfully warm you also hear every step above you, then as our room was on the first floor near the front door you also hear every person outside your window especially Saturday nite after the bars close and revelers are having a laugh as they walk by, and walk by and walk by... Also, the opening and closing of the front door, and,. the stamping of snowy feet and....Windows did not have storm windows so single panes allow more noise and discovered and was a bit shocked when I looked at one of the windows on Sunday and discovered that the window latch was no latched. A bit dangerous and I normally always check but hadn't until two nights of sleep had passed. Won't happen again...

I would go back to the Harding House, it's value and price exceeds the little quirkier things, but think of it more like going to friends house instead of Hotel and all the things that come with the more intimate experience. The price was very fair, the staff very friendly and I'll make my plans for breakfast next time I come.

All in all, good place to stay and very convenient.

Room Tip: Perhaps a higher floor to avoid street noise might be helpful, in my case the hotel considered that...
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jazzman69123456 about Harding House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
briana pearson, General Manager at Harding House, responded to this review
1 February 2012
Dear Guest,

First of all thank you for your detailed and thoughtful response! Clearly you have taken the time to give us feedback on your experience and we appreciate knowing where Harding House falls short. Overall you seemed content with the house, staff and attention to detail however as with any business there is room for improvement.
We do pride ourselves on knowing details about allergies and taking care to make room switches based on knowledge about who is in house and what quirks each room has. When we see an opportunity to make a guest more comfortable due to the length of stay or special request we do what we can to make a guest happy.

We do include all the amenities listed so the price you are quoted is the total you pay per night (plus tax). I am glad you found your favorite weekend papers in addition to parking and breakfast at no extra charge.

There are some areas in this big old house that are in need of some attention and it is during these winter months, when occupancy is lower, that we can take the time to give the rooms some sprucing up. I actually do know about the stopper in the bathroom you mentioned, and thought I had our maintenance guy repair it, seeming he did not....I have since put it back on the list, thank you for letting me know.

We have had some issues with the individual thermostats, and continue to look for ways to make each room as comfortable as possible. Until we figure out the true fix we have provided room heaters to keep some of the more affected rooms warm. The windows are double glazed which i as I understand helps with insulation but seemingly not with noise. You described the room you stayed in at the front of our house and I have to admit that being near the main street and the front door is not the quietest place in the house. That room is generally the last room rented, primarily for that reason. I am very sorry that this room was your first experience at Harding House. It seems we saved you the noise from a child but could not then save you the noise of the front door and the main street. The flip side of that particular room is all the natural light and the small sofa for relaxing somewhere other then your bed.

On the topic of breakfast, I have to add many apologies. You happened to catch us on a day of training a new employee and it seems the focus was not on you the guest as it should have been. A "single small muffin" is not a situation we want any guest to arrive to. There are times when a new batch of something is being prepared but I am disappointed to hear that was not explained nor carried out. I feel that guests should arrive to as many options as possible even if they are the last guest to breakfast at 10:01am. There will be a reminder of this at our next staff meeting.

It does seem that you would give us a second chance, should your travels bring you to the Cambridge area again. I hope by your next visit we will have had the opportunity to spruce our rooms, the availability to assign you a "quiet room" and enough training to work out the breakfast kinks.

Sincerely,
Briana Pearson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albany, New York
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Everything was just right!”
5 of 5 stars Reviewed 17 January 2012

The perfect size B & B. Small enough to offer individual attention, large enough that you feel like you have plenty of room and privacy. The 3 story beautiful house is a comfortable and clean place to rest and relax. Conveniently located near restaurants, shops, and Harvard Square. Super easy to see the city from this destination. The room we stayed in was large and well appointed with quilts, cozy rugs, cable TV and nice size bath and lots of room to spread out. They offer wi-fi, tea and coffee anytime, relaxing common areas, a garden and a pass to a local fitness center The breakfast is extended continental fare; very tasty and satisfying. The staff was extremely friendly and helpful. My mother, who is a regular recommended the Harding House and I will definitely stay there again.

Room Tip: The front rooms facing the street are large.
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Not a B&B fan, but this place is an exception”
5 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

We were visiting our son, daughter in law and grandkids who just moved to Boston from SoCal, and Harding House happened to be just a 3 minute walk from their new home in Cambridge. So the convenient location pretty much dictated our choice.

I prefer the anonymity of hotels to the intimacy of B&B's. However, I would stay here again in a minute. On site parking, easy check-in and a room that was absolutely spotless, and quite a bit roomier than it looked on the website. A very comfortable room and bed. Breakfast was unremarkable but competent.

If you need or want to stay in Cambridge and don't want to pay for the pricey hotels in the area, this place can't be beat.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mcgrath48 about Harding House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
2 reviews
“Service Beyond the Call of Duty”
5 of 5 stars Reviewed 20 October 2011

We stayed here only one night but it was a great experience. To start off, we had cancelled our room as we had been downtown and wanted to stay there due to logistics but we had to find new lodgiings. All the hotels were filled however and when we asked if we could stay the one night in any case, the staff was most understanding and said "Sure! Come on!!!. The decor of the hotel was light and airy, as was our room which they made available to us immediately at some inconvenience for them.
We had some bakery goods from Mike's Bakery in the Italian section of Boston. My wife left hers in the bag but the staff said I could leave mine in the refrigerator available to the guests.
When we went to retrieve the crucanti, they were no longer there. While we were disappointed, it was no big deal. My wife in passing mentioned this. The staff was horrified and said nothing had happened like that before but we indicated it was no big deal because it wasn't and we forgot about it.
Much to my suprise, on our return to Nashville, Brianna Peason, manager of the B&B expressed her concern and insisted on replacing. That she followed up again was amazing enough but when Mike's didn't mail them directly, she arranged to pick them up from downtown and then had them sent to us herselft.
When we left the crucanti in the refrigerator, we knew it was a possibility another guest might have taken them for one reason or another since we didn't label them in any way..That the hotel responded in this fashion was absolutely amazing.
I can't imagine, if Brianne and her staff would go to this trouble for such a minor problem,what they would do, if a guest was faced with a serious problem. I am sure they would do more than any other place you might stay.
The price paid for our one night stay was reasonable. Experiencing their kindness, was priceless.

Bob Seidel

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
1 review
“Felt like home”
5 of 5 stars Reviewed 10 October 2011

For the past 3 years, I've stayed at the Harding House the weekend of the Boston Marathon. The front desk service was very friendly and welcoming, giving me maps and directions, preparing cheese and crackers when I had a friend visit, and assembling a bag of food for me to take along to the start of the race. The rooms I've stayed in were all clean, well-decorated and spacious, and the breakfasts were delicious. I would recommend the Harding House to anyone, and would stay there again myself the next time I'm in Boston.

Room Tip: Stick to a room with a private bath- more separation between rooms. This past year, I had a room wit...
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  • Stayed April 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Harding House

288 Harvard Street, Cambridge, MA 02139
Price range (per night):* S$262 - 329

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