I stayed here 2 years ago when they first opened and was hoping for some improvement this visit, but was sadly mistaken. The hotel itself is very beautiful with the exception of the tacky casino attached. Rooms clean and modern, most let down was the food and restaurant service. Forget the bar, i was there two nights and never saw one person, room service food was cold and delivered late. The main restaurant buffet was depressing to look at no smiles. Hotel still has long way to go, maybe another 2 years!

If your expecting to have the same experience as other four seasons u will be disappointed. The most rooms are nice, but service is lacking. The Food was just plain sad as was the service in he belcancao restaurant. Has some good points the lobby is nice but overall is a bit behind it's sister properties.

Absolute luxury at the Four Seasons Macau from the service of the staff, to the rooms and facilities. Would not even bother looking looking at other hotels if i was to return to Macau. Dont forget to try the buffet!

Visit the hotel during Dec'2011 with recommendations here and the experience was perfect!
Right from the pick up from the airport, the experience has been 5stars.
The check in was great, bathroom amenities, bedding, room size...all first class!

The Chinese restaurant was a tad expensive but the Michelin star menu was not too bad. Service staff very attentive and takes the initiative to make sure we are well served.
Minimal smoke smell, unlike the rest of Macau.

Spa was wonderful as well.

Next time I visit Macau, it's Four Seasons for sure!