From the moment we arrived at the doors of the hotel, the doormen were friendly and welcoming. The gentleman at the front desk was quick to check us into our rooms. When only one of the two rooms were ready upon our arrival, he was extremely apologetic and promised that he would personally deliver the second room's keys when ready. Turns out that the second room was ready 15 minutes later, so it was not really a big deal. But his professionalism was served as a great start to the rest of our weekend stay.

The room was extremely clean, roomy and elegantly decorated. It definitely seemed as though the owners spared no expense when it came to finishing touches. The beds and linens were plush and comfortable. One of the best nights sleep that I have ever had!

We also had dimsum at the restaurant on site and again, my family and I were wowed by the high quality of food and service.

I have stayed at many of the hotels in Macau and I can definitely say that L'Arc is my hotel of choice. I will definitely be returning in the near future.

This is my 2nd time stay in this hotel, good location where is next to MGM, Wynn and Star World.
This time I have traveled with total 5 members of my family, so we need to book a suite with two separated room. The hotel is very new and it just open less then 6 months, so everything item & stuff are very clear & neat. Maybe this hotel is too new, therefore it is the problem,

(1) we found all 3 DVD player not function, it took 1 hour to get it fixed.
(2) because wireless internet is very weak in Master room, so I requested a LAN connection to my laptop, but the LAN port in wall doesn't work! Checked with engineer, he said they need to few days to get it repaired......
(3) Power outlet, it is very very very danger I've never ever seem in the hotel I lived before, the electric wall-plate was not yet assembled well on wall. If you put your hand and touched the wall, I might got RALLY electric shock.
(4) Both massaging tub does not work, the engineer took a hour but still not able to fix it.

The engineer visited me 5 times in a day, he said the hardware product is very good and all are famous brand, but the worker who setup those facility, has never & ever come for checking whether it is working fine or not.......

Well, I do not think I would stay here in next time, unless they can offer me a special deal.

Had a three day stay here in Feb and enjoyed greatly.
The rooms were beautiful and beds super comfortable.
Bathroom was large and luxurious and could not fault.
Only minor things were getting the remote to work; they must have had the remote made especially for the Hotel and branded however getting it to work was a different story. Didn't get much hot water from the basin on day two so shaving was an effort and unfortunately a iron and board don't come standard (however delivered on request).
Had breakfast each morning on Level 4 and this was great.
Overall I really enjoyed the stay and the staff were great.

Was here for the Macau GP and decided to try a new luxurious hotel. L'arc prides itself as the new kid on the block with a 5-star service.

As of this review, they are offering free internet ( wifi + hard wired for every room) and free breakfast. The breakfast has an assortment of Chinese and Western dishes served at the Coffee Shop. Not too shabby really.

We booked the deluxe room and it was really spacious. Bottled water supplied everyday, though room cleaning is not done unless you request it, which is ok for us.

There is the Full House cafeteria located on the 2nd floor and shares the same floor as the casino. Again as of this writing, they have a special $18 MOP per dish, equivalent to about U$2.33. Dishes include rice, noodles or congee.

We like this place very much except that we find the language a bit difficult to grasp at times. We are fluent in only English and Mandarin, yet even with Mandarin, things get little challenging at times. While the front desk was really helpful and almost everyone who work at the front desk speaks both good English and Mandarin, the rest of the hotel staff are only fluent in Cantonese.

The other minor complain I have is the casino security staff (dressed with a blue jacket). Maybe it's a cultural or part of the security training thing, but one thing they do really well is stare at you whenever you step into the casino grounds. Yes, I do mean stare and quite a hostile one at there. It's as if I have stolen something or done something wrong. I didn't like it at all. I thought maybe it's really the training thing, but when we visited Wynn or MGM, we didn't get that feeling.

Being stared at is a very uneasy thing for us and from where I come from is considered very rude. But then again, this is Macau not Los Angeles.

Also walking distance to St Paul Ruins, Senado Square and Fisherman Wharf is feasible.