We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Galaxy Hotel

Galaxy Hotel: Guest Reviews

4.5 of 5
Galaxy Macau, COTAI, Macau, China
Hotel amenities
Galaxy Hotel
Ranked #26 of 81 hotels in Macau
4.0 of 5 stars 102 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

102 reviews from our community

    Trip type
Traveller rating
    35
    38
    17
    7
    5
Date Rating
Hong Kong, China
Top Contributor
95 reviews 95 reviews
Reviews in 68 cities Reviews in 68 cities
108 helpful votes 108 helpful votes
“Great hotel”
4 of 5 stars Reviewed 17 February 2012
1
person found this review helpful

Just a short free shuttle bus ride from Taipa ferry terminal the Galaxy is located close to the Venetian and also the City fo Dreams hotels (Hard Rock, Crown etc.). Its huge with restaurants, shops, gym, massive casino, outdoor pools/jacuzzis (wave pool is currently closed for maintenance and reopens March or April 2012 I think). Service from all staff isvery good. Twin rooms are large with flatscreen TV, free minibar (sodas and beer only and small Pringles and noodle pot), robes, safe, aircon, free wifi, easy chairs, bathroom with large walk in shower and separate full size bathtub with window to bedroom (blind can be pulled down if you need privacy). The 'levitating diamond' operates every 30 minutes in the main lobby - its fun to watch. There is a variety of restuarants including Starbucks, MacDonlads, Spaghetti House and the Festiva buffet. The buffet is quite expensive but has a very good variety of food - book in advance; we couldn't get a table on a wednesday night. There are a variety of free shuttle buses to take you to a variety of places including both Macau ferry ports and Macau City. I really liked this hotel and I am very likely to return.

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Poliwhirl for Macau
Ask Poliwhirl about Galaxy Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
India
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“lovely stay at the Galaxy”
5 of 5 stars Reviewed 16 February 2012
1
person found this review helpful

The hotel is large, but does not overwhelm the visitor like the Venetian does with it's sheer size and miles and miles of walk before you finally get to your room.
There is a very pleasant smell in the hotel lobby the moment you enter. Staff is very polite, well-trained and helpful. You truly feel like you are in a 5 star property. Rooms are very comfy. The mini-bar is free, so are all local calls from your room phone within Macau.

The only minor annoyance I had was when I was fast asleep at 4pm one day and the housekeeping staff entered the room *Despite me having the Do Not Disturb* sign on. And that the TV remote didn't work but I wasn't there to watch TV to didn't bother to complain either. The views were OK. The bathroom was clean and toiletries were decent quality. The lighting was good. Very relaxing stay. They have a shuttle to Venetian which I used, I am sure they had other shuttle buses also, I just didn't really use so cannot comment. Taxi fare to Hotel Lisboa area was around $50, and to the Venetian/City of Dreams only $20.
Breakfast buffet was well-laid out and plentiful. Indian restaurant food was ok.

Would definitely recommend to anyone visiting Macau.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask msaraf101 about Galaxy Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bareilly, India
1 review
“The hotel is one of the greatest hotel in the city”
5 of 5 stars Reviewed 16 February 2012

Great new Hotel in Macau. Great shopping area, and a wonderful pool. Luxury dining, or fast food all on one site. quite better & as good as the Venetian, but cheaper, and well worth.The hotel is one of the swankiest in the city... its brand new that's why. Staff - the staff at the reception was very polite.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask dinesh63 about Galaxy Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
1 review
2 helpful votes 2 helpful votes
“The best choice in Macau!”
5 of 5 stars Reviewed 14 February 2012
2
people found this review helpful

Having been there several times and still find it the best choice!
For their rooms, since they are newly established, so all the rooms looks both comfortable and modern. The most important things is even their standard roon is spacious too. With the view over the wave pool from their room, it will be amazing.
For their location, it's very convenient as it is locating in the heart of Taipai. To travellers, their have different shuttle bus route to fit our needs. Transportation cost can be saved.

Inside the hotel, there is a unique wave pool which my family already addicted to. Also, they have cinema, shops, nice restaurants, spa and casino inside. Your holiday can be filled up with this wonderful things even you don't leave the hotel.

About their service, they have very efficient check-in and out services. No need queue up for a long time for check-in and they also have express check out service too. Their staffs a very nice and their Front Desk Manager will also greet their guest if he is around, so warm!!

Their room rate is reasonable as it only cost around HKD19xx for a nite. Sometime they will have promotions which only cost around HKD13xx. Nice price.

To conclude, this is the best choice of hotel in Macau, especially for a family.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Fiona T about Galaxy Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Senior Contributor
39 reviews 39 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Galaxy macau”
5 of 5 stars Reviewed 12 February 2012

Great new Hotel in Macau.
Great shopping area, and a wonderful pool.
Luxury dining, or fast food all on one site.
Not quite as good as the Venetian, but cheaper, and well worth viviting.

Room Tip: Pool view rooms are quieter.
See more room tips
  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by Eddie G for Macau
Ask Eddie G about Galaxy Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Galaxy Hotel also viewed

Venetian Macau Resort Hotel
4.5 of 5 stars 2,192 Reviews
Macau, China
Show Prices ABS:HotelCheckRates-d657141?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Banyan Tree Macau
4 of 5 stars 243 Reviews
Macau, China
Show Prices ABS:HotelCheckRates-d2031569?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Okura Macau
4 of 5 stars 64 Reviews
Macau, China
Show Prices ABS:HotelCheckRates-d2091060?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 81 hotels in Macau, ranked by popularity »

Been to Galaxy Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Galaxy Hotel

Galaxy Macau, COTAI, Macau, China
Price range (per night):* S$204 - 1,231

Owners: What's your side of the story?

If you own or manage Galaxy Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Galaxy Hotel
Show the lowest price for this hotel (from our partners)
Show Prices