We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Hotel Okura Macau

Hotel Okura Macau: Guest Reviews

4.5 of 5
Avenida Marginal Flor de Lotus, Cotai, Macau, China
Hotel amenities
Hotel Okura Macau
Ranked #23 of 81 hotels in Macau
4.0 of 5 stars 64 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

64 reviews from our community

    Trip type
Traveller rating
    28
    23
    6
    4
    3
Date Rating
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Okura Hotel Macau - Awesome Hotel”
4 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

After having stayed in both the Venetian and the Galaxy hotel previously, we opted to book Okura based on a friends recommendation. We went in Dec 2011 and were delighted with the all-round pleasant service. What earned top points for Okura is that although we booked a non-smoking floor...surprisingly, we also could not smell smoke anywhere else in the hotel. (which is very different to the Galaxy & Venetian where every 2nd guest is smoking everywhere including the lifts.
In addition to the pleasant air,
the rooms were very clean and comfortable ... not to mention all the gadgety bits making the room a gadget-mans' dream come true.
It was so good I decided to book my husbands birthday weekend away again in Jan 2012 - it was just as good as it was the first time, so this will be our only choice of hotel going forward.
PS
Hopefully management in the neighboring hotels take heed of the smoking issues - we will not return to those until they get that right.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Leiperd for Macau
Ask Leiperd about Hotel Okura Macau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manila
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Weekend Getaway”
5 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

Hands down to this hotel for clean lines and ultimate comfort. Wooden floors, comfortable pillow preferences, gorgeous bathroom, and not too crowded.

Room Tip: Checked in Deluxe and and it was far more than what we expected.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by kersbabe for Macau
Ask kersbabe about Hotel Okura Macau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Great Japanese styled hotel”
5 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

Beautiful, new and clean. I quite like the slight Japanese feel of the room, just makes the room feel really open and big and clean. Service was good.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask crazy222frog about Hotel Okura Macau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harlow, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Hotel”
5 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

My girlfriend and I stayed here in October for a night in a deluxe room. The room itself was very well designed and equipped. I loved the Japanese style bathrobes but forgot to purchase one when we checked out.

The staff were friendly and spoke reasonable English. Far better than my limited Cantonese anyway but my girlfriend is from Hong Kong and was able to translate when required so no problem really. Service was good with no real problems or complaints.

The wave pool was interesting but absolutely freezing. Maybe we'll visit again when the weather is better.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Nige S about Hotel Okura Macau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Japan theme in Macau with considerate design”
4 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

I stayed for 1 night with my girlfriend in this hotel. The deluxe room was quite big with king size bed. The design implements the tradition of Okura hotels. Everything inside was considerate such as the dim light system and each utilities provided. They made you feel comfort and easy to manage.

It has shared some facilities with the neighborhood hotels, including the casino and the artificial wave "beach". The beach is signature of the whole resort complex that worth to spend some time to visit. Okura has it's own Okura health club where is exclusive to the Okura residents and my girlfriend loved it so much.

However, maybe it's still quite new, some of the staffs were shy and not confident enough. Further training is suggested.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask rolandlwh about Hotel Okura Macau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Hotel Okura Macau also viewed

Galaxy Hotel
4 of 5 stars 102 Reviews
Macau, China
Show Prices ABS:HotelCheckRates-d2066995?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Banyan Tree Macau
4 of 5 stars 243 Reviews
Macau, China
Show Prices ABS:HotelCheckRates-d2031569?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Venetian Macau Resort Hotel
4.5 of 5 stars 2,192 Reviews
Macau, China
Show Prices ABS:HotelCheckRates-d657141?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 81 hotels in Macau, ranked by popularity »

Been to Hotel Okura Macau? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Okura Macau

Avenida Marginal Flor de Lotus, Cotai, Macau, China
Price range (per night):* S$233 - 464

Owners: What's your side of the story?

If you own or manage Hotel Okura Macau, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Okura Macau
Show the lowest price for this hotel (from our partners)
Show Prices