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Traveller rating
1,596
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All reviews sri lanka cultural triangle lake view stayed here for nights f b manager buffet style our honeymoon front office great hospitality restaurant staff lovely pool breakfast and dinner minneriya national park deluxe room elephant safari hotel grounds sigiriya rock
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Reviewed 27 January 2015

What a terrific stay we had at Chaaya Village! We were extremely lucky - given a free upgrade to the exclusive Kingfisher Lodge, which is a charming bungalow set some distance away from the rest of the compound, right on the edge of the lake, where we watched the beautiful sunset. We even had the covers turned down for the night and decorated with flower petals. The pool is nice and heated. Free wifi worked very well. The buffet is easily the most varied and good quality spread we've ever had. A great place to base yourself for the nearby attractions. Wonderful staff.

Date of stay: January 2015
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank wanderlustfulJL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Conrad D, Manager at Habarana Village by Cinnamon, responded to this reviewResponded 28 January 2015

Dear Guest,

Thank you for sharing your feedback following your stay at Chaaya Village hotel. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort for yet another memorable stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2015

This lodge is beautiful, Spacious and the rooms well well equipped. The food iscexcellentbwith great variety, the staff is very helpful and ready to assist. The design fits the feel of Habarana and and its environment. Wonderful time!

Date of stay: January 2015
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank tak90
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Conrad D, Manager at Habarana Village by Cinnamon, responded to this reviewResponded 27 January 2015

Dear Guest,
Thank you for sharing your feedback following your stay at Chaaya Village hotel. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort for yet another memorable stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2015 via mobile

Stayed for two nights as part of a Sri Lanka tour. Location was ideal especially when you wake in the morning to the sounds from the lake. Food was excellent first night but disappointing the second however you can eat at the adjoining sister hotel but we didn't so can't comment. We would definitely go again

Date of stay: January 2015
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank wayne c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Conrad D, Manager at Habarana Village by Cinnamon, responded to this reviewResponded 27 January 2015

Dear Guest,
Thank you for your feedback following your recent stay with us.
We regret any inconvenience that may have been caused to you during your stay with us.
We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement.
While thanking you for taking time to write to us, we certainly hope to have the privilege of welcoming you back at our Hotel, for a stay that we guarantee, will be memorable.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2015

Stayed for 2 nights with family. The cons were

1. Nonchalant attitude of reception staffs
2. More inclined towards care of Westerners especially during buffet
3. Indifferent attitude towards children
4. A difficult to describe callousness of almost all the staffs straight from security to bellhop,which puts you at unease

Pros
1. Beautiful and tidy property
2. Great spread in buffet breakfast / dinner

Date of stay: January 2015
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank drcpraj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Conrad D, Manager at Habarana Village by Cinnamon, responded to this reviewResponded 27 January 2015

Dear Guest,
Thank you for your feedback following your recent stay with us.
We regret any inconvenience that may have been caused to you during your stay with us.
We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement.
While thanking you for taking time to write to us, we certainly hope to have the privilege of welcoming you back at our Hotel, for a stay that we guarantee, will be memorable.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2015

We had the pleasure of staying here for two nights in 2014/2015 this is a plantation style hotel in a great location, its a little bit dated but well maintained, each room is a bungalow and well appointed, although the A/C is a split system and a little noisy, but the showers are hot with plenty of water pressure, free WI FI and good staff who understand the needs of their clients.

The pool is large and inviting with a great bar just within waving distance, I enjoyed the sunset from the poolsided on a daily basis with an ice cold Carlsburg in hand.
The highlight for us was the food at this loaction, the head chef and soux chef and their team created the most amazing new years eve dinner that I have ever seen, with food from all araound the world and over 100 different deserts, they created a ice sculptures in the resturant and the pool that had to be seen to be believed, the band played, the DJ rocked the night away and everyone had a ball, this place will stay with us for the rest of our days!,

Would I stay here again, you bet your life I would , so do yourself a favour and stay here your won't regeret it.

Room tip: Try and ask for a room that has quite A/C, and make sure you meet the head chef and his team, those guys know food.
Date of stay: January 2015
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Wazza_and_Ness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Conrad D, Manager at Habarana Village by Cinnamon, responded to this reviewResponded 18 January 2015

Dear Guest,

Thank you for sharing your feedback following your stay at Chaaya Village. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort for yet another memorable stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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