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Novotel Bangkok Suvarnabhumi Airport: Guest Reviews

4.0 of 5
999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue, Bang Phli, Racha Thewa 10540, Thailand
Hotel amenities
Novotel Bangkok Suvarnabhumi Airport
Ranked #2 of 8 hotels in Racha Thewa
4.0 of 5 stars 1415 Reviews
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1,415 reviews from our community

Traveller rating
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    558
    198
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    36
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Families
194
 
Couples
522
 
Solo
305
 
Business
225
 
What travellers say
  • Shuttle buses(32)
  • Very good(23)
  • Swimming pool(13)
  • Executive room(10)
  • Breakfast buffet(8)
Date Rating
Denver, Colorado
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Expensive and Just OK”
3 of 5 stars Reviewed 9 February 2012

I stayed here after my flight into Thailand and on my return.

It was the tale of two stays. The first one was pretty good and the second one was terrible.

Novotel's big draw is that there is no fixed check-in and check-out time. You have 24 hours from the time you show up. So if you show up and 7 am, you have until 7 am the next day. Show up and 1 pm, you have until 1 pm the next day, and so on.

My stay after arrival was nice. They had a fruit plate in the room for me and the room felt clean. My stay before the flight home was very different. No welcome fruit and the room was dirty. I actually checked to make sure no one was still there! The carpet was nasty and stained.

You will spend over $200 USD per night after tax and paying $15 to use the internet so the price is outrageous for Thailand. I have never eaten anything very good from the restaurant or room service so stay away from that.

Bottom line, the 24 hour stay period is nice but there are a lot of brand new places near the airport for $40 a night and that includes breakfast. So next business trip, I am staying there.

  • Stayed February 2012, travelled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath, UK
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Best option for overnight stopover”
5 of 5 stars Reviewed 9 February 2012
2
people found this review helpful

We were on route from Auckland to Siem Reap (Cambodia) but arrived too late to make a direct connection so had no choice but to stop-over at Bangkok airport overnight as we had an early flight out next morning. We had "done" Bangkok a year earlier so no desire/need to go downtown. This hotel is literally walking distance from the arrivals lounge (although they provide a free and very efficient shuttle service). The hotel is of the highest quality with everything you need whether business or holiday traveller. Highly recommended if you do not need to go too far from the airport

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask WidcombeWanderer about Novotel Bangkok Suvarnabhumi Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuopio, Finland
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Not good, not bad...”
3 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

We stayed for a night (17-18 Dec) at this hotel, but really have nothing much to say about this hotel. Staffs, foods & services were just OK. Room was tidy and average size.

Good point about this hotel is that it's located near the airport.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask upariya about Novotel Bangkok Suvarnabhumi Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conakry
Contributor
13 reviews 13 reviews
17 helpful votes 17 helpful votes
“Do you really need to stay at the airport?”
2 of 5 stars Reviewed 6 February 2012
3
people found this review helpful

  • Stayed February 2012, travelled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask John_Conakry about Novotel Bangkok Suvarnabhumi Airport
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Posted by an Accorhotels.com traveller
Moscow, Russia
1 review
1 helpful vote 1 helpful vote
“Convenient quality”
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

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Additional Information about Novotel Bangkok Suvarnabhumi Airport

  • Novotel Hotel Suvarnabhumi Airport
  • Novotel Hotel Bangkok
  • Novotel Bangkok
  • Novotel Bangkok Airport
  • Bangkok Novotel
  • Novotel Suvarnabhumi Airport Hotel
  • Novotel Suvarnabhumi
Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue, Bang Phli, Racha Thewa 10540, Thailand
Price range (per night):* S$146 - 247

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