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  • The service was simply beyond excellent and made our stay there a very happy one. Every single staff member we met exuded warmth and sincerity.
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  • Fabulous Hotel, Loved it!!
  • Vietnam Experiance
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  • Best service that you could get
  • The wonderful staff make this place great
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  • A hidden jewel in the Old Quarter for honeymooners. Our room was decorated with candles, balloons, rose petals and a lovely cake to welcome us. Such a heartwarming greeting!
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  • Beautiful!
  • Wow - Finally a Ten Star Hotel
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  • The perfect mix of attentive service, excellent amenities & wonderful friendly people
  • Wonderful experience in Arts Boutique Hotel
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  • When you want the Best Service EVER, stay here!
  • Hidden Gem in Hanoi
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  • The building has inviting character with high ceilings and a charming atmosphere, elevated greatly by the friendly staff. They really know their stuff when it comes to customer service.
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  • Wonderful hotel and wonderful staff.
  • Friendliest hotel ever
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  • Clean Hotel in Great Location, Friendly Staffs with Excellent Services
  • Great location, so friendly and so quiet for the hub bub of the city
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  • Fantastic Staff / Service and rooms!!!!
  • The greatest start of your trip in vietnam
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  • An excellent hotel by any standard. It has a superb location in a great city, wonderful service from an attentive staff, and the best amenities, all at a good rate. 
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  • Very good stay for two nights in Hanoi Center
  • Excellent
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  • Amazing stay in the heart of the Old Quarter
  • Just the friendliest most helpful staff you could imagine
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  • Awesome
  • Amazing Staff
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  • Excellent Hotel, Staff and Travel Services
  • First Class Experience
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  • Amazing Service, Best Location!
  • Mr and mrs Holmes
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  • Excellent value and unique experience
  • Excellent Location, very nice and helpful staff
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  • A very comfortable and friendly stay
  • Seriously 32 dollars a night
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  • excellent hotel in the center of the old quarter
  • Hui Liu
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  • Hanoi City Palace Hotel - Great
  • Loved it
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  • Brilliant as always
  • The place to be!
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  • A fabulous haven of calm and serenity. The setting is truly idyllic, with paddy field views and the daily routines of the local ducks, geese and cows for entertainment.
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  • Very nice hotel for syay in HANOI!!! 
  • Excellent place to stay, absolutely amazing staff...
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  • Ideal location and fantastic service
  • Relaxing stop in an amazing City
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