We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Volotea


4,156 Reviews
Headquarters: Travessera de gracia 56, 4th floor Barcelona, Spain, 08006 Barcelona Spain +34 902 737 717 17 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

4,156 Reviews from our TripAdvisor Community

Write a Review

4,156 reviews from our community

Filter reviews by popular destinations:
All reviews Venice Nantes Catania Verona Bordeaux Palermo Naples Genoa Toulouse Ajaccio Bari Strasbourg Palma de Mallorca Oviedo Bastia
Traveller rating
Cabin
  • (339)
  • (0)
  • (0)
  • (0)
Route
  • (203)
  • (133)
  • (3)
  • (0)
  • (0)
  • More
Language
  • More
Showing 339: English reviews
1 review
Reviewed 2 days ago
NEW

We are currently in Greece and woke up with an email 2 days before our flight into Italy stating our flight has been cancelled. I call customer service in Barcelona and Sandra answers who is absolutely no help at all. She would only say my flight is cancelled which I know now and is the reason I had to call...

More 
Europe Economy Santorini - Naples

Helpful?
Thank William T
Level 3 Contributor
16 reviews
1 helpful vote
Reviewed 3 days ago
NEW

I'm very satisfied with this company. Excelent value for money. The seats are more comfortable then Ryanair. You can actually travel with this company without feeling like a canned sardine. Staff very pleasant too.

Europe Economy Faro - Nantes
Helpful?
Thank Armando P
Brno
Level 4 Contributor
16 reviews
Reviewed 4 days ago
NEW
via mobile

Very bad company, any informations about flight, about check in, check in only two days before You flight. Dont recommend it, any good expreience...

Europe Economy Prague - Venice
Helpful?
Thank vintason
Volotea, Responsabile relazioni con la clientela at Volotea, responded to this review

Hi, We inform you that in our web page there are all the infos you need to know before the flight. If passengers need informations they can also contact us by email (http://www.volotea.com/en/contact/), or by phone, Twitter or Facebook. We also inform you that If you have purchased a seat, you can download and print your boarding passes as soon...

More 
Europe Economy Prague - Venice

traveling across USA
Level 1 Contributor
4 reviews
4 helpful votes
Reviewed 4 days ago
NEW

Great prices AND great service, easy check in, on time flight. The biggest and nicest surprise of all - roomy seats on this economy airline. Recommend highly.

Europe Economy Venice - Toulouse
Helpful?
Thank CaroleB55
Barnes, London
Level 2 Contributor
5 reviews
22 helpful votes
Reviewed 1 week ago

This is the first time we have flown Volotea, and perhaps we were just lucky, but we had a perfect flight. The plane boarded early (probably due to the fact that it was only half full), left early, and arrived in Palma 15 minutes ahead of schedule. The staff were professional and the cabin was clean and extremely comfortable. We...

More 
Europe Economy Toulouse - Palma de Mallorca

Helpful?
Thank Fussycouple_9
A TripAdvisor Member
Reviewed 1 week ago via mobile

I was impressed with the airlines as a budget choice and would highly recommend. Communications leading up to the flight were good too and we found the staff polite and friendly.

Europe Economy Venice - Dubrovnik
Helpful?
Thank A TripAdvisor Member
Adelaide, Australia
Level 3 Contributor
12 reviews
8 helpful votes
Reviewed 1 week ago

As a budget airline with the usual list of conditions we were unsure what to expect. What we got was a flight that left on time, an easy checkin experience, a comfortable flight and pleasant crew attitude. While we had ensured that we complied with the luggage conditions, it's worthy of comment that there didn't seem to be any focus...

More 
Europe Economy Venice - Dubrovnik

Helpful?
Thank Ian G
Vancouver, Canada
Level 3 Contributor
14 reviews
5 helpful votes
Reviewed 1 week ago

Avoid at all costs booking with this company!! Horrible horrible horrible!!!! They lost my luggage for 4 days. Claim process is terrible and continues to be! They say that the airport is responsible for the first 5 days, and only after 5 days will the airline step in. That makes no sense! My luggage literally disappeared until showing up 4...

More 
Europe Economy Naples - Santorini

Helpful?
Thank Jasmine304
Volotea, Director de Relaciones con Clientes at Volotea, responded to this review

Hello Jasmine, We sincerely apologize for any inconvenience we may have caused you. This is not the kind of behaviour that Volotea wish to offer to our Passengers. In order to find out the state of your reimbursement please contact us through the following form: http://www.volotea.com/en/contact/email/ Thank you for your patience and understanding. Best regard

More 
Europe Economy Naples - Santorini

Level 3 Contributor
16 reviews
2 helpful votes
Reviewed 1 week ago

I was travelling from Athens to Santorini. Our flight was at 10.45am and check in was only from 10am. We were at the airport from 8am waiting. When we checked in and proceeded to the boarding gate, our boarding passes did not scan. We rushed back to the check in got new boarding passes, by the time we got to...

More 
Domestic Economy Athens - Santorini

Helpful?
Thank Mo R
Volotea, Responsabile relazioni con la clientela at Volotea, responded to this review

Dear Passenger, We are sincerely concerned and apologise that we fell short on your expectations in some area. We inform you that you have to check in your luggage or for any other reason you need to check in at the airport, you must be at the check-in counters in the airport enough time in advance before the departure of...

More 
Domestic Economy Athens - Santorini

Nantes, France
Level 3 Contributor
19 reviews
5 helpful votes
Reviewed 2 weeks ago

good service according to the contract. Easy check-in. Comfortable. Smart crew. Arrival ahead of the Schedule.

Europe Economy Santorini - Nantes
Helpful?
Thank philippe P
No reviews match your filter preferences. Remove a filter or to read reviews.
See travel tips for airlines
“Do not travel with Volotea. There are so many other better options.”
K5902QPwilliamt, 18 Oct 2017 | Read review
“Can't think of one.”
Fussycouple_9, 13 Oct 2017 | Read review
“Do not travel with this airline”
611mor, 10 Oct 2017 | Read review
“ratio price/service OK”
889philippep, 6 Oct 2017 | Read review
“avoid this outfit at all costs. I will drive instead if no other airline option is available.”
trudh, 3 Oct 2017 | Read review
Show next 5 travel tips 5 of 10
About Volotea

326 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (326)
Viewed
Airport (59)
Viewed
Our fleet (11)
Viewed
View from Window (61)
Viewed
Cabin (16)
Viewed
View from window (6)
Viewed
Seat (6)
Viewed
Onboard Feature (6)
Viewed
Airport (3)
Viewed
Seat (7)
Viewed
Food and Drink (1)
Viewed
Food and Drink (4)
Viewed
Other (146)