We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Thai Lion Air


682 reviews
Headquarters: 89/46 Vibhavadi Rangsit Road Sananbim Sub-District, Don Mueang District, Bangkok 10210 Thailand 011 66 2 529 9999 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

682 Reviews from our TripAdvisor Community

Write a Review

682 reviews from our community

Filter reviews by popular destinations:
All reviews Bangkok Chiang Mai Phuket Krabi Town Surat Thani Singapore Jakarta Hanoi Yangon (Rangoon) Chiang Rai Hat Yai Udon Thani Denpasar Ubon Ratchathani
Traveller rating
Cabin
  • (432)
  • (0)
  • (0)
  • (0)
Route
  • (282)
  • (130)
  • (16)
  • (4)
  • (0)
  • More
Language
  • More
Showing 432: English reviews
Linkoping, Sweden
1 review
Reviewed 2 days ago
NEW
via mobile

Lots of compalaints here but my flight forth and back between BKK and chiang mai was great. The staff noticed my tall legs and, once up in the air, offered me a seat with extra leg space for free. On the way back, this happened again. Also on time both flights.

Domestic Economy Bangkok - Chiang Mai
Helpful?
Thank panthorn
Montreal, Canada
Level 4 Contributor
37 reviews
8 helpful votes
Reviewed 2 days ago
NEW

Aircraft is ok and recent but don't expect a pillow or a Blanket they don't have. Also food is for sale even water. Staff are ok but they concentrate on salling food and drink.....NO alclool no beer.

Southeast Asia Economy Changzhou - Bangkok
Helpful?
Thank jpparrot
Level 3 Contributor
16 reviews
Reviewed 4 days ago
NEW
via mobile

Frist of all i would like to let you about a good service and pric is okay I use Thai Lion Air somany time the service it s not very good but it s okay for peple who need sheper the pric same go by Bus Thanking go back home thanking to Lion Ari Natee P,

Domestic Economy Bangkok - Ubon Ratchathani
Helpful?
Thank NateeP33
2 reviews
1 helpful vote
Reviewed 6 days ago
NEW
via mobile

If you book extra luggage four hours in advance, the charges are 50THB/kg. Else the price increases by 800%. for 7 kg of additional luggage, I had to pay more than four times the cost of air ticket.... RIDICULOUS!!!.......Never flying again with Thai Lion air...

Domestic Economy Krabi Town - Bangkok
Helpful?
1 Thank Nimish P
Gurugram (Gurgaon), India
Level 4 Contributor
39 reviews
11 helpful votes
Reviewed 1 week ago via mobile

My debit card and 350 MYR and 5000 INR was stolen from wallet which was in my check in luggage (backpack). I have travelled with so many budget freindly airline but it never happened to me. This was my 1st time with Lion air and i will make sure i will never use them. People who have burgalars and thieves...

More 
Asia Economy Lombok - Denpasar

Helpful?
1 Thank Nomadic_travelr
Level 6 Contributor
109 reviews
28 helpful votes
Reviewed 1 week ago via mobile

Flying from Bangkok to Phuket is just one click with Thai Lion Air online booking. They accept credit card. There was no delay on our flight schedule. The plane is huge one, a 330 airbus, it is clean and with cool airconditioners. The landing and take off was smooth. The pilot delivered us to bangkok safely. The luggage came out...

More 
Domestic Economy Bangkok - Phuket

Helpful?
Thank Joy A
Sunshine Coast, Australia
Level 6 Contributor
113 reviews
20 helpful votes
Reviewed 1 week ago via mobile

This is a Budget Airline. I get that. What I don't get is that you can't buy extra baggage online using a foreign credit card. After an hour of trying different credit cards wondering why my transactions keep getting rejected, I called the help line to find out that the website does not accept overseas credit cards. If you are...

More 
Domestic Economy Bangkok - Krabi Town

Helpful?
Thank Davesontheroad
Harrisburg
Level 3 Contributor
18 reviews
13 helpful votes
Reviewed 2 weeks ago

First off, they do not accept credit cards issued by US and many European countries. I had to book through a travel agency to get the flight but I cannot pay for better seat or meal since that has to go through Lion Air itself. Despite having my friend using his card that is supposed to be accepted to pay,...

More 
Southeast Asia Economy Taipei - Bangkok

Helpful?
Thank patravellover
Long Beach, California
Level 2 Contributor
9 reviews
9 helpful votes
Reviewed 2 weeks ago

My girlfriend advised against flying Thai Lion - she was so right! We decided to return on an earlier flight, happy to go Stand By. Arriving at the check-in counter 2 hours before departure, the Agent advised us of flight change costs. Original cost of the flight that I paid was 2400THB. We were then told the change fees would...

More 
Domestic Economy Krabi Town - Bangkok

Helpful?
Thank Martyn T
Dublin, Ireland
Level 4 Contributor
24 reviews
6 helpful votes
Reviewed 2 weeks ago

In the bowels of Don Mueang airport flying with Lion Air always in my experience leads to being bussed out to the plane. Similarly they always seem to leave boarding until too late, thus nearly always leaving later then scheduled, in this case wasn't too bad, just 20 mins. In saying that, on arrival its very quick to get off...

More 
Domestic Economy Bangkok - Surat Thani

Helpful?
Thank neviller172
See travel tips for airlines
“Check the weight of your carry-on.”
123randy123, 17 Sep 2018 | Read review
“Beautiful Flight”
KuldeepJ37, 11 Sep 2018 | Read review
“Please avoid”
samc5291, 6 Sep 2018 | Read review
“Avoid with luggage nor than 10 kg”
gusolfi, 5 Sep 2018 | Read review
“avoid this company”
LoveTravel606862, 2 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

232 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (232)
Viewed
View from Window (55)
Viewed
Airport (30)
Viewed
Cabin (17)
Viewed
Food and Drink (9)
Viewed
Our fleet (2)
Viewed
Seat (10)
Viewed
Onboard Feature (8)
Viewed
Airline Lounge (1)
Viewed
Other (100)