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VietJetAir


2,240 reviews
Headquarters: 530 Nhat Tao District 11, Ho Chi Minh City Vietnam 011 84 1900 1886 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,240 Reviews from our TripAdvisor Community

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2,240 reviews from our community

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Showing 1,358: English reviews
Bangkok, Thailand
1 review
Reviewed today
NEW
via mobile

I am used to low cost company in Asia and this is the worst. Always late. My last flight was delay 5hours on the way to go and 2hours on the way back. Poor service. Not recommanded. Better to take Loon air , Air Asia or Nok if possible

Domestic Economy Bangkok - Krabi Town
Helpful?
Thank nignifo
1 review
Reviewed yesterday
NEW
via mobile

The only thing vietjet cares about is your money. I've traveled with KLM, Qatar, Lufthansa, Air Asia and all of them allow you to add up your bagage weight total with your friends/family. My girlfriend and I went to check in for our flight and had only carry on luggage. All airlines allow 7KG. 7KG x 2 = 14kg. Our...

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Domestic Economy Chiang Mai - Bangkok

Helpful?
Thank Chezz1996
Level 4 Contributor
43 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

This is very low cost airline i used. Inflight crew is really helpful. Service also good.really worth for money..

Southeast Asia Economy Siem Reap - Hanoi
Helpful?
Thank darshanaBR
1 review
Reviewed 2 days ago
NEW

After delay on 2 occasions 1625 to 2030 our18 month infant girl was refused milk by staff on flight unless paid for!! On principle and duty of care this was the most disappointing trip I have ever endured

Domestic Economy Bangkok - Phuket
Helpful?
Thank Marty5747
Level 1 Contributor
2 reviews
3 helpful votes
Reviewed 4 days ago
NEW
via mobile

My daughter is backpacking around SE Asia and flew with Vietjet from Vietnam to Bangkok. When she arrived at her hotel she noticed that several items in her rucksack had been damaged. Given where these items had been placed, Within the centre of her bag, plus the type and level of damaged incurred, it is highly unlikely to have happened...

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Southeast Asia Economy Hai Phong - Bangkok

Helpful?
Thank 686fional
Rajkot, India
Level 6 Contributor
110 reviews
36 helpful votes
Reviewed 4 days ago
NEW

It is like indigo of India. This was my first experience. But was good. It is low cost airlines. Both to and fro journey was with VietJetAir.

Domestic Economy Bangkok - Phuket
Helpful?
Thank DivyakantMeva
1 review
Reviewed 4 days ago
NEW

I made payments with visa card 3 times. The website said it was unsuccessful. However, when I check my bank account, the money was deduced 3 times the amount. I called the bank representative, I confirmed that the transaction went through. When I called the airline, they said they had not received the money and I had to wait from...

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Southeast Asia Economy Singapore - Ho Chi Minh City

Helpful?
Thank linhryn00
Amlwch, United Kingdom
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed 4 days ago
NEW

Reading some of the other reviews I am surprised as I found the overall experience of flying VietjetAir more than acceptable for a budget airline. I was impressed by the service offered, the aeroplane was clean and the staff friendly and helpful. True the seating is more applicable to the Asian frame but was adequate for my 5ft 9ins. and...

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Southeast Asia Economy Hanoi - Siem Reap

Helpful?
Thank amlwchuk
Chernihiv, Ukraine
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed 4 days ago
NEW

If your ever thinking of using this airline then please don't its painful, nothing good to say about it, we booked our flight as it was was the right time and going to the airport we wanted for our onward flight to Kiev. not a good move. The saying goes you get what you pay for, well we did, never...

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Domestic Economy Phuket - Bangkok

Helpful?
Thank Monty3599
1 review
1 helpful vote
Reviewed 4 days ago
NEW
via mobile

By far the worst airline I have ever travelled with. this is the first review I have ever wrote and the reason was due to how bad this airline is . There was a 3 hour delay and the reason behind it is still unknown like all their flights on the departure board. Paid for my luggage online and yet...

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Domestic Economy Phuket - Bangkok

Helpful?
1 Thank IrishTravel1892
See travel tips for airlines
“Don't fly with this airline!”
linhryn00, 5 Dec 2018 | Read review
“Do not use them”
Monty3599, 5 Dec 2018 | Read review
“Pre-pay for 3xtra luggage, extra legroom, etc. It is much cheaper and easy than to d3l with that at the airport.”
244yvesb, 5 Dec 2018 | Read review
“If youre saving money this is the way to go”
amyschroll, 4 Dec 2018 | Read review
“Select a More reliable Airline if you are on a tight Schedule”
AUSSIETONY, 3 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About VietJetAir
Founded in 2007, VietjetAir (VJ) is a low-cost carrier that was one of Vietnam's first privately owned carriers. It is headquartered in Ho Chi Minh City and operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. VietjetAir flies to 13 domestic destinations and seven international destinations in China, Cambodia, Myanmar, South Korea, Singapore, South Korea and Taiwan. The airline's fleet consists of 24 Airbus A320-200 and Airbus A321-200 planes.
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