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VietJetAir


1,473 Reviews
Headquarters: 530 Nhat Tao District 11, Ho Chi Minh City Vietnam +84-1900-1886 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,473 Reviews from our TripAdvisor Community

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1,473 reviews from our community

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Showing 878: English reviews
Edmonton, Canada
Level 3 Contributor
21 reviews
7 helpful votes
Reviewed yesterday
NEW
via mobile

I initially booked one outbound flight from HCMC to Siem Reap because I was very skeptical of the poor reviews online and having never flown with a low cost carrier before. -I purchased one checked luggage when I bought the tickets and everything was fine at check in. -Our flight was on time -Leg room was decent (husband is 6’3)...

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Southeast Asia Economy Ho Chi Minh City - Siem Reap

Helpful?
Thank Brook L
2 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

They spilt this stinky vietnamese fish like sauce all over my boyfriends luggage. It was never going to come off. And they only paid us 8 Aus dollars to clean this... Look at the video below. I would rate this airline carrier minus 20. The staff tried their best to help. They said this always happens... Would not recommend Vietjet...

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Domestic Economy Da Nang - Hanoi

Helpful?
Thank Maria Thi Thu T... N
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW

Quiet good flight from the price to the value that you get. Of course with a low-cost fly you don't expect to have food but their food list it's quite yummy and you can book it before the flight. Just one thing that I got delayed 30 min, a little minus point

Domestic Economy Hanoi - Ho Chi Minh City
Helpful?
Thank Lucas M
Singapore, Singapore
Level 3 Contributor
22 reviews
5 helpful votes
Reviewed 2 days ago
NEW

I flew to HCM City last during the easter break. Flight from SG was delayed by 40 minutes to start with. Aircraft is quite old, seating is ok (legroom just about enough). There is no inflight entertainment. the food service was ok, could pay in S$ or Dongs. Not sure they accept credit card.

Southeast Asia Economy Singapore - Ho Chi Minh City
Helpful?
Thank nravs
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 2 days ago
NEW

Youtube videos about this airline were scary....I watched it before my trip in VN. Before my trip started, one of the bookings I had was cancelled on-line with no notification from VietJet. I had to ask someone I know in Hanoi to go talk to them about putting me on another flight. So just check your bookings before you leave....

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Domestic Economy Hanoi - Hue

Helpful?
Thank Nha T
Hanoi, Vietnam
Level 6 Contributor
88 reviews
30 helpful votes
Reviewed 2 days ago
NEW

We booked online via website of Vietjet to take flight from Hanoi to Singapore, All procedures were good and fast, not delay as some domestic flights. Staff was friendly and helpful. Highly recommend for international flights..

Southeast Asia Economy Hanoi - Singapore
Helpful?
Thank Candy C
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

it is always delayed by at least one hour....spend the money and fly Vietnam Airlines... spend the extra money and fly a different airline!!! Never again.. lie cost should not mean not on time!!

Domestic Economy Hue - Ho Chi Minh City
Helpful?
Thank Zack W
1 review
Reviewed 2 days ago
NEW

i lost my passport on the flight on 10th April 2018. I informed bangkok lost and found counter. luckily they called me after 5 hours and got my passport back. great service.

Domestic Economy Bangkok - Phuket
Helpful?
Thank Amin B
pacific paradise
Level 3 Contributor
14 reviews
5 helpful votes
Reviewed 3 days ago
NEW

We had no problems with the airline. The plane was held up through no fault of Vietjet due to 'military operations' but as for everything else it was good. Plane was clean and generally everything was run in an orderly fashion.

Domestic Economy Hanoi - Da Nang
Helpful?
Thank markojunko
Level 6 Contributor
61 reviews
4 helpful votes
Reviewed 3 days ago
NEW
via mobile

I chose Vietjet Air as it was the only option due to a last-minute meeting in HKG. Where to start? They have a solid track record of late departures. To save gate fees, at least on this flight,they shuttled passengers via bus (through an active tarmac). It's in your best interest to be at the front of that line to...

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Asia Economy Ho Chi Minh City - Hong Kong

Helpful?
Thank Evolution26
See travel tips for airlines
“book early for cheapest price”
markojunko, 16 Apr 2018 | Read review
“Assumably book on viet jets site not book viet jet”
lovestravel123456, 13 Apr 2018 | Read review
“I reserved directly at the Airline sight. Don't be afraid to select the "premium" seats. you may pay ten dollars or less for the upgrade.”
D5697UVfredb, 11 Apr 2018 | Read review
“check in online to select seat and order food.”
959ershada, 9 Apr 2018 | Read review
“Online checking is only for certain domestic flights. Go early to airport.”
JSydAUSTRALIA, 8 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About VietJetAir
Founded in 2007, VietjetAir (VJ) is a low-cost carrier that was one of Vietnam's first privately owned carriers. It is headquartered in Ho Chi Minh City and operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. VietjetAir flies to 13 domestic destinations and seven international destinations in China, Cambodia, Myanmar, South Korea, Singapore, South Korea and Taiwan. The airline's fleet consists of 24 Airbus A320-200 and Airbus A321-200 planes.
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