I booked months ago a trip on Airasia from Siem Reap to Phuket (flight FD 631) and when I arrived at the airport, i saw that the flight was cancelled. The did rebook me on a flight 2 days later!!! I had to purchase a new ticket. The reason was that since it was low season, they…
Everything went fairly smooth, but the aircraft itself seemed to be overcrowded with seats that offer no legroom. On a mostly empty flight, they asked me to remain in my seat even though my legs straddled the seat in front of me. The reason they asked me not to move is that the…
The flight was on time when we flew to Bangkok both ways. The crew was friendly but the conditions of plane were not very good.The system and machine were very loud & uncomfortable Very expensive for luggage cost too.
It never fails. Everytime we try to place an order for a booking on your sites they fail for some reason. This has been going on for years now and we are totally fed up! We will only have negative things to say about your airline...it literally sucks!
If you want a cheap flight around Thailand then this is the airline. It’s not too bad if you only take hand luggage but larger luggage costs can be high. I only flew short flights so was pretty happy with the plane, crew and services available.
"Do not fly AirAsia or Lyon air they are both terrible"
"Airline to avoid 100%, if you have any motor difficulties. Nok air or others from Suvarnabhumi Airport are the best options."
"Always book directly with them, avoid hidden fees."
"Know exactly what you are buying and talk to someone who speaks your language clearly."
"Please inform them via e-mail if you have a wheelchair AND print it off and take the proof with you"